Solved

User is receiving NDR emails!

Posted on 2008-10-08
5
400 Views
Last Modified: 2010-03-06
Hi Folks,
A user is receiving NDR emails, whereas she has never sent any email to borisov@troikacompany.ru. But keeps on receiving NDR. There is no other details mentioned with that NDR..

Furthur Details:
"The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
            < maximaster.ru #5.0.0>"

0
Comment
Question by:anupam1983
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 2

Accepted Solution

by:
DavidGerald earned 500 total points
ID: 22670419
Make sure her Antivirus software is up to date but this is probably just spam.

Spam bots tend to send out emails with random addresses in the 'from' field, your end user for example.  The result is an NDR spam.  The only way to really deal with this is to filter out the NDRs with keywords or message rules in outlook.
0
 

Author Comment

by:anupam1983
ID: 22670563
Hi, Thanks for the quick reply. We are using Sprint antispam software which filters out almost all the incoming emails and 90% of which are spam emails only.

When the user tried to  send copies of the messages (NDR) to us, she complains that it appears those emails didn't go through, sayng it wasn't sent got lost among all of the other "undeliverable" messages.

And based on which parameter I should block those NDR?
0
 
LVL 2

Expert Comment

by:DavidGerald
ID: 22670656
Clarification: When she tried to forward the NDR mail to you she would get an undeliverable bouce back from your mail server?
0
 

Author Comment

by:anupam1983
ID: 22671431
I am not sure about this....
0
 

Author Comment

by:anupam1983
ID: 22671522
Basically how should I followup this issue to troubleshoot this? What r the possible aspects are there? If anyone can guide me it'll be highly appreciable...
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question