Solved

Keep getting prompted for a password in outlook 2007

Posted on 2008-10-08
3
633 Views
Last Modified: 2012-05-05
Hello,
  I have a client that is using outlook 2007 and she keeps getting prompted for the username and passwords for all her email accounts even though they are saved.  We tried everything at http://support.microsoft.com/?id=290684 and she claims once she re-enters the passwords the all come in.  Any thoughts?

Rick Bergami
EchoSystem Industries, LLC
http://www.helpmypc.biz
0
Comment
Question by:rickBergami
3 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 200 total points
ID: 22670959
Hello rickBergami,

Here are some solutions that you can try
http://arolson.blogspot.com/2007/07/outlook-2007-constantly-prompting-for.html

Hope this helps!
war1
0
 
LVL 23

Assisted Solution

by:redrumkev
redrumkev earned 200 total points
ID: 22670976
Rick,

How are you doing?

See this posting (a lot of others have had the same issues):
http://www.askdavetaylor.com/stop_outlook_from_asking_for_an_account_password.html

The regedit seems to work or the "repair": " Ever since I changed my password on my hotmail account (which I access through OL2007) OL was asking for a password, even though the username and password were correct and I had checked the box to remember the details, it still kept asking each time I loaded OL2007.

The solution for me was to use the 'repair' option under 'account settings' instead of 'change'. Outlook then checks your credentials and runs a test with the email server. I have not been asked for a password since so presumably running this repair utility changes something in the registry."

Hope this helps,
Kevin
0
 
LVL 1

Assisted Solution

by:AK_IT_GURU
AK_IT_GURU earned 100 total points
ID: 22673937
Also, if for some reason, either with her internet connection or her email provider, one of them loses its connection, it will ask for your credentials.

For instance, if my network at home goes down, Outlook will ask me for my credentials, I get my network up, and do a new send/receive, and all is well.  Chekc that her wireless, router, and/or switch, isn't having problems, and is dropping the connection.

Good luck,


Troy
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question