Can not RDP into Terminal Server
I believe this started when I ran windows updates on October 03 but I am unsure so I don't want to blame that for the problem.
The problem being is that I am unable to Remote Desktop into our terminal server. I can ping the interface and I can Remote Desktop from the console of the box but it will not allow incoming sessions.
I have tried to restart multiple services, (i.e. Routing & Remote Access) but to no avail. Is there anything in particular that i should look for. I am not too familular with terminal servers.
Thanks.
The problem being is that I am unable to Remote Desktop into our terminal server. I can ping the interface and I can Remote Desktop from the console of the box but it will not allow incoming sessions.
I have tried to restart multiple services, (i.e. Routing & Remote Access) but to no avail. Is there anything in particular that i should look for. I am not too familular with terminal servers.
Thanks.
Things to check: the Remote Tab in System Properties, your firewall, the Terminal Services in the Services applet should be started, shouldn't be running but Windows Firewall. Terminal Server requires port 3389 by default.
Rob
Rob
If the last update included SP3, it has been indicated that it resets several things. Once of them being Windows firewall.
Re-enable remote desktop access.
Check both of place indicated above.
Re-enable remote desktop access.
Check both of place indicated above.
ASKER
Alright so I check all those settings, I checked them before but I figured it won't hurt to check them again. So... Remote Desktop is enabled in the Remote Tab of System. The services labeled "Terminal Services" and "Terminal Services Licensing" are both started and I tried restarting them to ensure it wasn't anything buggy. I tried to go into Windows firewall but I get the message "Windows Firewall cannot run becuase another program or service is running that might use the network address translation component (ipnat.sys)." I am unsure what this means or how to deal with it. Do you think it might be related? I wanted to disable RRAS but I'd have to reconfigure it after and I'm not exactly comfortable doing that. Thanks.
ipnat-msg.png
ipnat-msg.png
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Right-Click "My Computer", select "Properties" to open up the System Properties window. Go to the "Remote" tab in System Properties, and make sure that the "Enable Remote Desktop on this Computer" option is enabled.
Make sure your account is either a domain admin, or a member of the Remote Desktop users, otherwise your session will be denied.
Make sure that the "Terminal Services" service is running as well. You can check this in the Administrative tools, or by running "Services.msc".