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Word crashing because of corrupt user profile?

We are in a domain environment. The user profiles and settings are stored on the server so that the user can log into any machine they want. I have one user who is having problems with Word crashing.

I uninstalled and reinstalled office (twice), did the check and repair, deleted the data keys, everything I can think of but it's still happening.

So I imaged a new machine for him from my default image and got everything installed and working correctly. Then when I sign in as that user and launch outlook (using word as the editor) or just launch Word directly, it crashed on me.

The error report is :

Faulting application winword.exe, version 11.0.8215.0, stamp 48000d55, faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault address 0x00000001.

So this being a completely new machine with good installs of all programs, I'm thinking it's somewhere in the use profile or one of the accompanying folders like App Data.

Any ideas on how to fix this?
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TTCLIVE
Asked:
TTCLIVE
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1 Solution
 
war1Commented:
Hello TTCLIVE,

Sounds like a corrupt Outlook or user profile.  Create a new Outlook profile.

If no joy, create a new Windows user account.

Hope this helps!
war1
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TTCLIVEAuthor Commented:
I already tried creating a new Outlook profile with no success in fixing the issue.

Is there any way to fix this without creating a whole new user profile?
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war1Commented:
TTCLIVE, I do not know where the corruption lies in the user profile.  It will take a long time to test all parameters. So a new user profile is the fastest way to fix the problem.

If you do not mine waiting, wait a few hours to see if another expert may know where the corruption lies.
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TTCLIVEAuthor Commented:
I would prefer not to recreate the user profile, so I will hold off for a while to see if anyone else has a suggestion as to where I should look.
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TTCLIVEAuthor Commented:
I guess that's what I've got to do then, thanks for the help!
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