Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Which is better, creating a resource as a new user account or as a public folder?

Posted on 2008-10-08
3
Medium Priority
?
173 Views
Last Modified: 2012-05-05
I'm helping someone here who needs 2 things, (1) an separate email address and repository for requests to schedule certain kinds of events and (2) a calendar viewable by all staff with these events.

My understanding is I can do one of two things:

Method 1 - Create a new Public Folder, give the manager owner or editor permissions, then inside it put 2 public folders, one that receives email and one that contains the schedule.

Method 2 - Create a new user account in Active Directory using ADUC on the Exchange Server, then login AS this new non existent person, open their Outlook and configure it like a regular new user, then go into Options, Calendar Options, and put checks on [1] automatically accept new bookings and [2] automatically decline conflicting bookings, then set permissions for calendar and email for all staff in general, and then again for each person who's going to manage this resource.

So beyond the number of steps to complete this task, are there any other differences between going with one method or the other?
0
Comment
Question by:johngerity
3 Comments
 
LVL 18

Expert Comment

by:flyingsky
ID: 22673046
the advantage of the public folder is, it's easy to have a overall review of the calender, the dis-advantage is, when people try to schedule things, unless they check the public folder first, otherwise they don't know if that time has been booked or not.

For exchange 2003, you cannot get anything better than these two options.
0
 
LVL 76

Accepted Solution

by:
David Lee earned 2000 total points
ID: 22803284
Hi, johngerity.

I've used both approaches and Method 2 is the better choice.  The problem with method 1 is that there is nothing to prohibit double bookings.  It doesn't matter if an appointment already exists, anyone can add a second one at the same time.  Method 1 also requires manual booking.  The staff have to go to the public folder and add an appointment.  With method 2 there's no need to ever view the calendar directly.  Everything is done from the appointment itself.  Staff simply add the room as a resource and can see if it's available along with the availability of all attendees.  
0
 

Author Closing Comment

by:johngerity
ID: 31504418
Public Folders Suck! Not because they don't work but because you have to dig around to get to them each time. WTF, MS Office Outlook Team? Srsly!

(that's me whining to MS staff, not any support team)
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses

963 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question