Solved

Why when installing Security Update for SQL Server 2005 SP2 (KB948109) does it fail to install and report error code 0x7362?

Posted on 2008-10-08
7
968 Views
Last Modified: 2012-06-21
When using Microsoft Update I attempt to install the security update KB948109 for SQL 2005 and the update hangs for 3-5 minutes before finally returning an error message that it was unable to install the patch. When I review my update history and select the status of the update it tells me that the installation failed with error code 0x7362.

Researching this I found a few articles that pointed to the user account that the SQL service runs under needs to be an administrator. I went in to Manage my computer, added the SQL Service account to the Local Administrators group, restarted the computer, and then attempted the install again. The same error occurred. I am at a loss for why this is failing (all other updates have been installed successfully).
0
Comment
Question by:masonpud3
  • 2
  • 2
  • 2
7 Comments
 
LVL 29

Expert Comment

by:QPR
ID: 22674225
SQL Express?
http://blogs.devbuzz.com/blogs/derek/archive/2008/07/22/sql-server-2005-service-pack-2-kb948109-error.aspx
this post seems to think it requires a reinstall - eek!
0
 
LVL 18

Expert Comment

by:jmoss111
ID: 22674689
What OS you using?
0
 
LVL 18

Expert Comment

by:jmoss111
ID: 22674701
QPR,

The post at the link says when SQL Server and SQL Express installed.
0
Free Gift Card with Acronis Backup Purchase!

Backup any data in any location: local and remote systems, physical and virtual servers, private and public clouds, Macs and PCs, tablets and mobile devices, & more! For limited time only, buy any Acronis backup products and get a FREE Amazon/Best Buy gift card worth up to $200!

 
LVL 29

Expert Comment

by:QPR
ID: 22674774
The dangers of skim reading!

Not that difficult to have both installed if you install Visual Studio and don't remember to unselect SQL from the install components.
0
 

Author Comment

by:masonpud3
ID: 22679242
SQL Express is not installed on either of the machines that I am having the issue on (both machines are same in terms of specs, but just provide different DB's for different applications).

It is a Windows Server 2003 Enterprise R2 install.
0
 

Accepted Solution

by:
masonpud3 earned 0 total points
ID: 22844811
I have solved my issue. The hotfix was attempting to find distmdl.ldf on one drive, but since we store our log files on a seperate drive than the mdf files it was unable to find it. I just copied over the ldf from the c:\ to the e:\, ran the hotfix, and then moved the log file back. The hotfix was able to install just fine by using this workaround.
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

This article explains how to reset the password of the sa account on a Microsoft SQL Server.  The steps in this article work in SQL 2005, 2008, 2008 R2, 2012, 2014 and 2016.
Find out what Office 365 Transport Rules are, how they work and their limitations managing Office 365 signatures.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video discusses moving either the default database or any database to a new volume.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now