Why when installing Security Update for SQL Server 2005 SP2 (KB948109) does it fail to install and report error code 0x7362?
Posted on 2008-10-08
When using Microsoft Update I attempt to install the security update KB948109 for SQL 2005 and the update hangs for 3-5 minutes before finally returning an error message that it was unable to install the patch. When I review my update history and select the status of the update it tells me that the installation failed with error code 0x7362.
Researching this I found a few articles that pointed to the user account that the SQL service runs under needs to be an administrator. I went in to Manage my computer, added the SQL Service account to the Local Administrators group, restarted the computer, and then attempted the install again. The same error occurred. I am at a loss for why this is failing (all other updates have been installed successfully).