Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Why when installing Security Update for SQL Server 2005 SP2 (KB948109) does it fail to install and report error code 0x7362?

Posted on 2008-10-08
7
Medium Priority
?
978 Views
Last Modified: 2012-06-21
When using Microsoft Update I attempt to install the security update KB948109 for SQL 2005 and the update hangs for 3-5 minutes before finally returning an error message that it was unable to install the patch. When I review my update history and select the status of the update it tells me that the installation failed with error code 0x7362.

Researching this I found a few articles that pointed to the user account that the SQL service runs under needs to be an administrator. I went in to Manage my computer, added the SQL Service account to the Local Administrators group, restarted the computer, and then attempted the install again. The same error occurred. I am at a loss for why this is failing (all other updates have been installed successfully).
0
Comment
Question by:masonpud3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
7 Comments
 
LVL 29

Expert Comment

by:QPR
ID: 22674225
SQL Express?
http://blogs.devbuzz.com/blogs/derek/archive/2008/07/22/sql-server-2005-service-pack-2-kb948109-error.aspx
this post seems to think it requires a reinstall - eek!
0
 
LVL 18

Expert Comment

by:jmoss111
ID: 22674689
What OS you using?
0
 
LVL 18

Expert Comment

by:jmoss111
ID: 22674701
QPR,

The post at the link says when SQL Server and SQL Express installed.
0
Introducing the WatchGuard 420 Access Point

WatchGuard's newest access point includes an 802.11ac Wave 2 chipset, providing the fastest speeds for VoIP, video and music streaming, and large data file transfers. Additionally, enjoy the benefits of strong security as the 3rd radio delivers dedicated WIPS protection!

 
LVL 29

Expert Comment

by:QPR
ID: 22674774
The dangers of skim reading!

Not that difficult to have both installed if you install Visual Studio and don't remember to unselect SQL from the install components.
0
 

Author Comment

by:masonpud3
ID: 22679242
SQL Express is not installed on either of the machines that I am having the issue on (both machines are same in terms of specs, but just provide different DB's for different applications).

It is a Windows Server 2003 Enterprise R2 install.
0
 

Accepted Solution

by:
masonpud3 earned 0 total points
ID: 22844811
I have solved my issue. The hotfix was attempting to find distmdl.ldf on one drive, but since we store our log files on a seperate drive than the mdf files it was unable to find it. I just copied over the ldf from the c:\ to the e:\, ran the hotfix, and then moved the log file back. The hotfix was able to install just fine by using this workaround.
0

Featured Post

Are You Ready for GDPR?

With the GDPR deadline set for May 25, 2018, many organizations are ill-prepared due to uncertainty about the criteria for compliance. According to a recent WatchGuard survey, a staggering 37% of respondents don't even know if their organization needs to comply with GDPR. Do you?

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
What we learned in Webroot's webinar on multi-vector protection.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…

704 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question