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How do I avoid email rate limits?

Posted on 2008-10-08
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Last Modified: 2013-12-14
We are a small organization with DSL for our internet service provider.  We currently have our website and email hosted by Media Temple. We have 2 mailing list that go out once a month.  One mailing list has 800 recipients with a 1.8MB attachment.  We use Media Temple's(smtp.mywebsite.com) server for the outgoing email. We can no longer send all the messages becasue of the email rate limit imposed by Media Temple.
What kind of service change, software, or provider is available to eliminate the smtp email restriction?

Thanks
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Question by:tcanoy
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6 Comments
 
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Expert Comment

by:jar3817
ID: 22674919
You might want to rethink the content. 1.8 mb is a big message, and to 800 people that's almost 1.5gb for a single message. Maybe you could publish this content to a website and email out a link to the website...
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Expert Comment

by:aleghart
ID: 22674990
>How do I avoid email rate limits?

1. pay existing mail service provider for higher limits
    PRO: less IT/administrative work)
    CON: costs will exceed hosted server

2. hosted server (bandwidth is reduced by setting it up as SMTP relay)
    PRO: can be setup inexpensively; little or no maintenance
    CON: some admin skills required, or hire out, or pay tech support fee

3. in-house mail server (but bandwidth restrictions apply)
    PRO: full control; setup service on existing hardware
    CON: still fighting bandwidth problem; admin skills required


As for the content itself, you could look at reducing (optimizing) attachments.  Put a basic resolution file with links to higher-resolution.  Or, generate HTML content with inline links to the full content via you website.
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Author Comment

by:tcanoy
ID: 22678134
Thanks,

Changing our delivery method is not an option.  I need recommendation(s) on a SMTP relay hosting service that can handle this type of situation.
 
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Expert Comment

by:aleghart
ID: 22689198
Google search for: hosted smtp relay
There are many for-pay vendors ranging from $5/mo to $200+/yr

I couldn't recommend a specific service, as I use in-house servers or remote servers under our control.

Many of the e-mail marketing services, like ConstantContact.com disable attachments because of bandwidth and (more importantly) infected payloads.  Their recommendations are the same:  convert to HTML or link to files hosted a web server.

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Accepted Solution

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tcanoy earned 0 total points
ID: 22773230
After talking to our DSL provider, they agreed to remove the rate limit.
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