Solved

Outlook is unable to connect to your outgoing (SMTP) e-mail server. (0x80042109)

Posted on 2008-10-08
5
886 Views
Last Modified: 2013-11-29
I currently can receive e-mail on my pop.comcast.net account. Until recently I could send e-mail on this account as well. What should I do to correct this and restore my ability to send e-mail?
0
Comment
Question by:nhpiper
  • 2
  • 2
5 Comments
 
LVL 4

Expert Comment

by:urgoll
ID: 22675538
In your account definition in Outlook, what do you have as your outgoing (SMTP) server ?

The following page from Comcast tells you how to configure your Outlook mail client to retrieve and send email with their service:
http://www.comcast.com/customers/faq/FaqDetails.ashx?ID=2299&fss=outlook


Hope this helps,
Christophe
0
 

Author Comment

by:nhpiper
ID: 22677114
The Comcast FAQ page you refer to is for use when traveling away from high-speed internet. My SMTP is set as it should be.
0
 
LVL 4

Accepted Solution

by:
urgoll earned 250 total points
ID: 22677773
True, the page talks about traveling configuration, but it still should work when you are home. The issue when traveling is that you need SMTP authentication. But having it configured should not cause any issue when you are home.

Either way, this question is probably more appropriately asked to Comcast's customer support than this web site.

Regards,
Christophe
0
 

Author Comment

by:nhpiper
ID: 22812476
I contacted Comcast and was informed the SMTP default had been changed from 25 to 587. In making this change, my problem was solved.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Today companies are subjected to more-and-more data, and it won't stop any time soon.  But there are obvious opportunities for reducing data, particularly data duplicated among companies.
Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question