Solved

Issues with Outlook 2003 HTML Signature

Posted on 2008-10-08
7
1,175 Views
Last Modified: 2012-08-13
Hello,

Our client has been encountering ActiveX issues with Outlook 2003 when they have sent out the folllowing HTML signature. Based on the Code Snippet below can anyone identify any potential issues that may affect this signature in either Outlook 2003 or 2007.

We have tested this on a number of e-mail clients and have not run into a problem to date.

Currently, we have the client create a new signature and then replace this code in the new signature's .htm file along with copying the GIF file.

Thanks in advance for any help you can provide.

Best,

Justin
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Abacus Group Signature</title>
<style type="text/css">
<!--
.name {
	color: #000000;
	font-size: 12px;
	font-weight: bold;
	letter-spacing: .2em;
	font-family:"Times New Roman", Times, serif;
}
.position {
	color: #000000;
	font-size: 12px;
	letter-spacing: .2em;
	font-style:italic;
	font-family:"Times New Roman", Times, serif;
}
.text {
	color: #000000;
	font-size: 11px;
	font-family: Arial, Helvetica, sans-serif;
	letter-spacing: .1em;
}
 
.text a:link, .text a:visited {
	color: #000000;
	font-size: 11px;
	font-family: Arial, Helvetica, sans-serif;
	letter-spacing: .1em;
}
 
 
.website {
	color: #666;
	font-size: 12px;
	font-weight: bold;
	letter-spacing: .2em;
	font-style:italic;
}
 
.website a:link, .website a:visited {
	color: #666;
	font-size: 12px;
	font-weight: bold;
	letter-spacing: .2em;
	font-style:italic;
}
 
.notice {
	color: #666;
	font-family:"Times New Roman", Times, serif;
	font-size: 12px;
	letter-spacing: .2em;
	font-style:normal;
	line-height: 18px;
}
-->
</style>
</head>
 
<body>
<table width="500" border="0" cellspacing="0" cellpadding="0">
  <tr>
    <td height="75" colspan="2" align="left" valign="top"><a href="http://www.abacusnyc.com"><img src="abacus_email_sig.gif" alt="The Abacus Group" width="180" height="60" border="0" /></a></td>
  </tr>
  <tr>
    <td height="7" align="left" valign="top"></td>
    <td height="7" align="left" valign="top">&nbsp;</td>
  </tr>
  <tr>
    <td width="10" align="left" valign="top"></td>
    <td height="40" align="left" valign="top"><span class="name">BRIAN BERECK<br />
    </span><span class="position">partner</span></td>
  </tr>
  <tr>
    <td width="10" align="left"></td>
    <td align="left"><span class="text">14 Penn Plaza, Suite 1600<br />
    New York, NY 10122<br />
    tel: 212.812.8454 <br /> 
    fax: 212.812.8450<br />
	email:<a href="mailto:brian@abacusnyc.com">brian@abacusnyc.com</a>
     </span></td></tr>
 <tr>
 <td height="30">&nbsp;</td>
 <td height="75"><span class="website"><em><a href="http://www.abacusnyc.com">www.abacusnyc.com</a></em></span></td>
 </tr>
   
    
        
 
  
 <tr>
 <td height="30">&nbsp;</td>
 <td height="75">&nbsp;</td>
 </tr>
 <tr>
   <td>&nbsp;</td>
   <td><hr></td>
 </tr>
 <tr>
<td>&nbsp;</td>
 <td>
 <span class="notice">This message contains information which may be confidential and/or privileged. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, use, copy or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail and delete the message and any attachment(s) thereto without retaining any copies.</span></td>
 </tr>
</table>
</body>
</html>

Open in new window

0
Comment
Question by:jsuissa
  • 3
  • 2
7 Comments
 
LVL 4

Expert Comment

by:techvagabond
ID: 22675070
Outlook 2007 will affect even HTML-light email messages and make it more important either to streamline your HTML design or to offer an attractive text alternative.

Here are the other functions Outlook 2007 will no longer support:
    * Alt Tags
    * Forms
    * Background images
    * Animated GIFs
    * Flash
    * CSS Float or position commands

But other than that I can't see anything that would create any kind of activex issues
0
 
LVL 4

Accepted Solution

by:
techvagabond earned 500 total points
ID: 22699545
Outlook will be using activex to place thr GIF file in the signature. Initially you could just change the client's activex setting in Outlook Tools>Options>Security.

Now above were you saying that he can have the gif file added in an alternate manor and it sends fine?
0
 

Author Comment

by:jsuissa
ID: 22699647
techvagabond thank you for your help, would we encounter the same issue if we just saved the image as a JPG instead or will the activex isssue apply to any Outlook client with those security settings?

Thanks.

Best,

Justin
0
 
LVL 4

Expert Comment

by:techvagabond
ID: 22699681
I think you'll find that the Jpeg will do the same thing. Its just MS's odd way off adding the picture file into the e-mail.
But if you just change the security settings that will clear it all up.
0
 

Author Comment

by:jsuissa
ID: 22708144
Hello,

We also find that when the signature is forwarded to and/or replied to that it gets messed up. Also when it's is installed on some computers it looks different than it does on other computers, but we're only using standard fonts. Any suggestions for Outlook 2003 or 2007?

Thanks.

Justin
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question