Solved

Issues with Outlook 2003 HTML Signature

Posted on 2008-10-08
7
1,178 Views
Last Modified: 2012-08-13
Hello,

Our client has been encountering ActiveX issues with Outlook 2003 when they have sent out the folllowing HTML signature. Based on the Code Snippet below can anyone identify any potential issues that may affect this signature in either Outlook 2003 or 2007.

We have tested this on a number of e-mail clients and have not run into a problem to date.

Currently, we have the client create a new signature and then replace this code in the new signature's .htm file along with copying the GIF file.

Thanks in advance for any help you can provide.

Best,

Justin
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Abacus Group Signature</title>
<style type="text/css">
<!--
.name {
	color: #000000;
	font-size: 12px;
	font-weight: bold;
	letter-spacing: .2em;
	font-family:"Times New Roman", Times, serif;
}
.position {
	color: #000000;
	font-size: 12px;
	letter-spacing: .2em;
	font-style:italic;
	font-family:"Times New Roman", Times, serif;
}
.text {
	color: #000000;
	font-size: 11px;
	font-family: Arial, Helvetica, sans-serif;
	letter-spacing: .1em;
}
 
.text a:link, .text a:visited {
	color: #000000;
	font-size: 11px;
	font-family: Arial, Helvetica, sans-serif;
	letter-spacing: .1em;
}
 
 
.website {
	color: #666;
	font-size: 12px;
	font-weight: bold;
	letter-spacing: .2em;
	font-style:italic;
}
 
.website a:link, .website a:visited {
	color: #666;
	font-size: 12px;
	font-weight: bold;
	letter-spacing: .2em;
	font-style:italic;
}
 
.notice {
	color: #666;
	font-family:"Times New Roman", Times, serif;
	font-size: 12px;
	letter-spacing: .2em;
	font-style:normal;
	line-height: 18px;
}
-->
</style>
</head>
 
<body>
<table width="500" border="0" cellspacing="0" cellpadding="0">
  <tr>
    <td height="75" colspan="2" align="left" valign="top"><a href="http://www.abacusnyc.com"><img src="abacus_email_sig.gif" alt="The Abacus Group" width="180" height="60" border="0" /></a></td>
  </tr>
  <tr>
    <td height="7" align="left" valign="top"></td>
    <td height="7" align="left" valign="top">&nbsp;</td>
  </tr>
  <tr>
    <td width="10" align="left" valign="top"></td>
    <td height="40" align="left" valign="top"><span class="name">BRIAN BERECK<br />
    </span><span class="position">partner</span></td>
  </tr>
  <tr>
    <td width="10" align="left"></td>
    <td align="left"><span class="text">14 Penn Plaza, Suite 1600<br />
    New York, NY 10122<br />
    tel: 212.812.8454 <br /> 
    fax: 212.812.8450<br />
	email:<a href="mailto:brian@abacusnyc.com">brian@abacusnyc.com</a>
     </span></td></tr>
 <tr>
 <td height="30">&nbsp;</td>
 <td height="75"><span class="website"><em><a href="http://www.abacusnyc.com">www.abacusnyc.com</a></em></span></td>
 </tr>
   
    
        
 
  
 <tr>
 <td height="30">&nbsp;</td>
 <td height="75">&nbsp;</td>
 </tr>
 <tr>
   <td>&nbsp;</td>
   <td><hr></td>
 </tr>
 <tr>
<td>&nbsp;</td>
 <td>
 <span class="notice">This message contains information which may be confidential and/or privileged. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, use, copy or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail and delete the message and any attachment(s) thereto without retaining any copies.</span></td>
 </tr>
</table>
</body>
</html>

Open in new window

0
Comment
Question by:jsuissa
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
7 Comments
 
LVL 4

Expert Comment

by:techvagabond
ID: 22675070
Outlook 2007 will affect even HTML-light email messages and make it more important either to streamline your HTML design or to offer an attractive text alternative.

Here are the other functions Outlook 2007 will no longer support:
    * Alt Tags
    * Forms
    * Background images
    * Animated GIFs
    * Flash
    * CSS Float or position commands

But other than that I can't see anything that would create any kind of activex issues
0
 
LVL 4

Accepted Solution

by:
techvagabond earned 500 total points
ID: 22699545
Outlook will be using activex to place thr GIF file in the signature. Initially you could just change the client's activex setting in Outlook Tools>Options>Security.

Now above were you saying that he can have the gif file added in an alternate manor and it sends fine?
0
 

Author Comment

by:jsuissa
ID: 22699647
techvagabond thank you for your help, would we encounter the same issue if we just saved the image as a JPG instead or will the activex isssue apply to any Outlook client with those security settings?

Thanks.

Best,

Justin
0
 
LVL 4

Expert Comment

by:techvagabond
ID: 22699681
I think you'll find that the Jpeg will do the same thing. Its just MS's odd way off adding the picture file into the e-mail.
But if you just change the security settings that will clear it all up.
0
 

Author Comment

by:jsuissa
ID: 22708144
Hello,

We also find that when the signature is forwarded to and/or replied to that it gets messed up. Also when it's is installed on some computers it looks different than it does on other computers, but we're only using standard fonts. Any suggestions for Outlook 2003 or 2007?

Thanks.

Justin
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question