Missing Files

Have you tried the registry tweak in this PAQ? http:/Q_23168823.html    It was in response to a question about Norton System Works "Find and Fix Problems" tool claiming that flash9b.ocx was missing.

Brad

Hello jriester5,

What is the exact error message?

Hope this helps!
war1

Missing or Invalid Key:

Problem "CLSID{1171A62F-05D2-11D1-83FC-00AOC9089C5A}\InprocServer32"
The Key "CLSID{1171A62F-05D2-11D1-83FC-00AOC9089C5A}\InprocServer32" refers to a missing file,  "C\WINDOWS\System32\Macromed\Flash\Flash9b.ocx"

That is the error I get when IN run Norton Systemworks.  I'm not that good at the registry section, any help would be appreciated.  Thanks in advance.  I need step by step instuctions.

Launch the registry editor by typing regedit in the Start...Run menu item.

Once it is going, try using the Edit...Find menu item to look for Flash9b.ocx    What you find will be the key that the link in my first comment was talking about. You can use the Edit...Delete menu item to delete that key--but you may feel more comfortable reporting back in this thread the name of key, where it is found and the value.

There may be more than one instance of a key referring to Flash9b.ocx. If you hit F3, regedit will search for the next instance. If there are no more instances, then regedit displays a message saying that it had searched the entire hive.

Brad

{4031c60f-7646-41dd-840c-095125533929}

This is the code I get

I can't find the code for the Flash9b.ocx file, The one I typed above was for something else.  When I click on my Computer and do a search for it, nothing comes up.

You should be looking for a reference to the Flash9b.ocx file in the registry using the Edit...Find tool in regedit. Norton Utilities is telling you that the file isn't where it is supposed to be--but I believe the registry thinks otherwise.

I did a search in the registry using the Edit function and nothing comes up.  Please explain to be exactly how to do it.  I went to Run (regedit) then to the edit and then find and typed in Flash9b.ocx and nothing comes up.

Did you delete the key or substitute the file?

Brad