Solved

Force a user to have a different reply to address

Posted on 2008-10-08
2
331 Views
Last Modified: 2012-08-13
How can I force a user to have a different reply-to address?

I have a support team that have their own email addresses and also share a mailbox called "support". Now if they remember to set/change the "From" field when they send an email, that's fine. But in the cases where they forget and send it from their normal email account, I want the reply to address to be the mailbox. Is there some way in AD or Exchange to tell it to have a different reply to address when sending email? It's possible with POP accounts, surely it is with Exchange..
0
Comment
Question by:jiska1978
2 Comments
 
LVL 7

Accepted Solution

by:
icky2000 earned 125 total points
ID: 22675385
Assuming the user is running Outlook connected via MAPI or RPCoverHTTP to an Exchange server, it is not possible that I'm aware of unless you write some VBA code and I'd be of no help with that. I thought there was a 3rd party utility that supported this but I can't find it in Google.

Note that the ability to change the From: line on POP/IMAP accounts is a bit of a security issue and Microsoft wasn't eager to replicate it in Outlook MAPI - most folks don't see that as a "feature" but instead as a "bug".
0
 

Author Comment

by:jiska1978
ID: 22675542
I thought someone might tell me that it's not possible. That's extremely annoying and frustrating. Microsoft are a bit naive trying to remove something that will always exist on the internet. I agree it's a flaw and a security issue, but it's existed since day dot and pretty much always will.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now