Solved

Force a user to have a different reply to address

Posted on 2008-10-08
2
336 Views
Last Modified: 2012-08-13
How can I force a user to have a different reply-to address?

I have a support team that have their own email addresses and also share a mailbox called "support". Now if they remember to set/change the "From" field when they send an email, that's fine. But in the cases where they forget and send it from their normal email account, I want the reply to address to be the mailbox. Is there some way in AD or Exchange to tell it to have a different reply to address when sending email? It's possible with POP accounts, surely it is with Exchange..
0
Comment
Question by:jiska1978
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 7

Accepted Solution

by:
icky2000 earned 125 total points
ID: 22675385
Assuming the user is running Outlook connected via MAPI or RPCoverHTTP to an Exchange server, it is not possible that I'm aware of unless you write some VBA code and I'd be of no help with that. I thought there was a 3rd party utility that supported this but I can't find it in Google.

Note that the ability to change the From: line on POP/IMAP accounts is a bit of a security issue and Microsoft wasn't eager to replicate it in Outlook MAPI - most folks don't see that as a "feature" but instead as a "bug".
0
 

Author Comment

by:jiska1978
ID: 22675542
I thought someone might tell me that it's not possible. That's extremely annoying and frustrating. Microsoft are a bit naive trying to remove something that will always exist on the internet. I agree it's a flaw and a security issue, but it's existed since day dot and pretty much always will.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question