Symantec Antivirus rtvscan 100% cpu
SAV Corp 10.1.7000 on the client (uninstalled 10.1.1000, installed 10.1.7000)
OS Server 2000, sp4.
Uninstalled, reinstalled 10.1.7000. Installed as custom with no mail support. Set to scan on Access Only, and not scan on open for backup. Nothing seems to make a difference.
rtvscan.exe pegs the cpu. The SAV client shows as "Scanning..." but doesn't show what the scan is (e.g. scheduled, startup, etc.), what it's currently scanning, or how to stop the scan. It'll run for hours at 100% cpu, so I'm pretty sure it's not the startup quick scan.
Help.
OS Server 2000, sp4.
Uninstalled, reinstalled 10.1.7000. Installed as custom with no mail support. Set to scan on Access Only, and not scan on open for backup. Nothing seems to make a difference.
rtvscan.exe pegs the cpu. The SAV client shows as "Scanning..." but doesn't show what the scan is (e.g. scheduled, startup, etc.), what it's currently scanning, or how to stop the scan. It'll run for hours at 100% cpu, so I'm pretty sure it's not the startup quick scan.
Help.
ASKER
Add/Remove programs-->Remove.
It asked for the uninstall password, and then completed successfully. I rebooted the server, and it appeared normal on boot. I did not run any of the NoNav cleaners, though I suspect I should do that before reinstalling again.
Also, I forgot to mention, this Windows 2000 Server is running as a VMware Server 1.07 machine. Other 2000 Server guests on the same host are running fine.
It asked for the uninstall password, and then completed successfully. I rebooted the server, and it appeared normal on boot. I did not run any of the NoNav cleaners, though I suspect I should do that before reinstalling again.
Also, I forgot to mention, this Windows 2000 Server is running as a VMware Server 1.07 machine. Other 2000 Server guests on the same host are running fine.
i think you should do a clean uninstall.
which includes:
-the SAV corp program (using add/remove)
-symantec antivirus folder under doc & setting -> all users -> app data
-reg keys for SAV corp under hkey_localmachine-> software
then do a reboot before u uninstall.
which includes:
-the SAV corp program (using add/remove)
-symantec antivirus folder under doc & setting -> all users -> app data
-reg keys for SAV corp under hkey_localmachine-> software
then do a reboot before u uninstall.
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can i know how you did the uninstallation?