Solved

Apple Software Update error message - Cannot open file (-3001)

Posted on 2008-10-08
11
3,111 Views
Last Modified: 2013-11-12
None of the checked updates could be saved.

A networking error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again.
0
Comment
Question by:Be-rad
  • 5
  • 3
  • 2
  • +1
11 Comments
 

Accepted Solution

by:
Be-rad earned 0 total points
ID: 22675505
Hey Guys have found a thread inside Experts Exchange on this see:
http://www.experts-exchange.com/OS/Unix/OS_X/Leopard_MAC_OS_10.5/Q_23694353.html

I'll give this a go and will get back if it's not successful..

cheers
B
0
 

Expert Comment

by:muneer0811
ID: 22675508
Hi there,

Are you connected to internet when you do the s/w upd?

open system prefererences and click network.
location : automatic
show: network status

wat is the colour of the circle at the left of the connection u using?
0
 

Author Comment

by:Be-rad
ID: 22675547
Yes thanks definitely connected

Definitely the Network status is showing green thanks.
This morning I re-installed Leopard and have since received this lates error

I am tempted to try the Leopard Leopard Cache Cleaner - 4.0.16 as previously discussed - have you any recommendations before cleaning out a system cache -
see http://www.versiontracker.com/dyn/moreinfo/macosx/16494


thanks muneer
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 

Expert Comment

by:muneer0811
ID: 22680750
http://www.experts-exchange.com/OS/Unix/OS_X/Leopard_MAC_OS_10.5/Q_23694353.html

the link above which you added in ur comment seem to have a no of solutions...
which did you try?
- restarting (hard) ur modem and router
- trying alternate way of connection (frm wireless to wired or ViceVersa)

and for Leopard Cache cleaner i dont actually know how u can use it for ur prob:

This is something manual you can try. delete the contents of:
-Library/Caches/com.apple.SoftwareUpdate/
-Library/Updates

the above dir store updates. even though your error is connection related, u can give it a try...
0
 
LVL 53

Expert Comment

by:strung
ID: 22681363
Also delete the

com.apple.SoftwareUpdate.plist files.

There are two of them in

~/Library/Preferences/

and also possibly in

Users/username/Library/Preferences/.
0
 

Author Comment

by:Be-rad
ID: 22683792
Thanks so much for your responses - as Muneer suspected Leopard Cache cleaner didn't do much to fix the problem..

I did however deleted every com.apple.SoftwareUpdate.plist files I could find stored in the my MAC's HD + on an external backup drive. Still no luck - the message still comes up even today's Latest MAC security Update.

So will have to still keep trying other things

Also having some processor lag late lately I am very tempted to perform a clean wipe of the internal drive and start again. Fix up two birds with one stone kind of thing..

Thanks anyway guys

Cheers
0
 
LVL 53

Expert Comment

by:strung
ID: 22683839
Try downloading and running the DNS Changer Trojan removal tool.

http://macscan.securemac.com/files/DNSChangerRemovalTool.dmg
0
 

Author Comment

by:Be-rad
ID: 22683864
hi strung no DND Changer Trojan's were detected by the app

cheers


0
 
LVL 53

Expert Comment

by:strung
ID: 22683873
Well, that was a long shot.
0
 

Author Comment

by:Be-rad
ID: 22683925
Thanks for that man.. its good to know I've none of those trojans anyway ;-)
0
 

Expert Comment

by:Mac_Veteran
ID: 24072171
Thought this might help.
Not my Idea

Michael


A networking error has occurred: Cannot open file (-3001). Make sure you can connect to the the internet, then try again.
The terminal came to my rescue. Here is the command:
$ sudo softwareupdate -ia
This will prompt you for your root password and then start downloading the packages. Hope it helps a few until they fix this bug.
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The error "There was an error performing the update" occurred on a Mac OS X client workstation running  Symantec AntiVirus for Mac (http://www.symantec.com/business/products/purchasing.jsp?pcid=pcat_security&pvid=825_1) - the Enterprise product vers…
In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question