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server 2003 hangs when browsing network share

Posted on 2008-10-08
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Last Modified: 2013-12-02
I have a windows 2003 server that's hanging when I browse through a shared folder on my snap server 410.  It's accessing the snap appliance just fine and can map the drive and everything.  The server functions normally except when you open up one of the shares on the snap server.  It will access the share for a minute or two and let me browse around, but after I've opened a few folders or opened a file or two the system (win 2003 server) hangs.  I can get into task manager and end the explorer service and then restart it and get control of the machine back.  I did have the system actually return to normal on it's own once after waiting for 5 minutes or so.  I'm really at a loss on this one, It (win2003server) doesn't do this when accessing shares on any other workstation and I don't seem to have this problem accessing the snap server from any of the windows xp client machines on the same network.  Any help would be appreciated.  Thanks.

-- zbuzz1
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Question by:zbuzz1
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7 Comments
 
LVL 38

Expert Comment

by:ChiefIT
ID: 22677598
Sounds like the DNS pointer (Host A record) needs to be created for your SNAP server.
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ChiefIT earned 500 total points
ID: 22677625
Another thing I noticed about these snap servers is they are a scaled down version of unix. They are often hard to join to a Windows domain and sometimes permissions are a factor. Then, being a Unix based system, it often tries to become the domain master browser.

look at your PDCe event logs for 8032 and 8021 saying something like (//snapserver thinks it is the domain master browser, the browser service has stopped and an election has been forced)) If so, you have to disable the snap server from trying to elect itself as a domain master browser.
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Author Comment

by:zbuzz1
ID: 22679200
Well I've added the host A record and I'm still having the same strangeness.  I'm not real familiar with the SNAP server, how can I disable it from trying to become the master browser?  Thanks for the input this got me thinking in a new direction which is exactly what I needed.
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Expert Comment

by:ChiefIT
ID: 22683492
I believe you disable the browser service
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Author Comment

by:zbuzz1
ID: 22687231
O.K. I've disabled the browser service on the snap server, and both the server and the snap device have host a records pointing at each other.  It's still happening.  This is frustrating the crap out of me.  I have no idea where to go from here.  I have tried having it integrate into active directory as well as having it in just a workgroup with local user accounts.  I appreciate the help, I think we must be on the right track here, I'm just way out of ideas.
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LVL 38

Expert Comment

by:ChiefIT
ID: 22690944
I helped a few people with this on earlier posts. Maybe referencing these posts will help you:

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Q_23527631.html
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Author Closing Comment

by:zbuzz1
ID: 31504549
This helped me get on the right track to fixing the issue, so I'm awarding the points to you.  Thanks for helping out!
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