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games we play automaticlly restart computer and then has these error codes,what is doing it and how to fix it

games we start, then close down, computer restarts and then has these errors codes,system is xp with radeon 9550 video card,games have been running great for a long time and now this has started to happen
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maidenmagpie
Asked:
maidenmagpie
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1 Solution
 
nobusCommented:
can you post a minidump ?
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wellsoCommented:
I used to have this problem all the time, the errors would change peroidically but I couldnt get to the root of the problem. It finally turned out to be corrupt RAM which I dianosed with memtest86+ http://www.memtest.org/. It give it a run to see if it bring sup any errors on your memory modules.
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maidenmagpieAuthor Commented:
do u want me to paste the minidump?
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maidenmagpieAuthor Commented:
which download in memtest would i use?
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wellsoCommented:
Hope you found the source of the problem, try removing each stick of ram and running the test again.
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wellsoCommented:
http://www.memtest.org/download/2.01/memtest86+-2.01.floppy.zip and put in on a floppy disk, reboot with the disk in the drive and hopefully it should load up. Comment again if your still having trouble.
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nobusCommented:
do not paste it !
attach it as a txt file (renameit to minidmp.txt
btw - you do not have to accept my answer to get my help; only award points if the solution is found
you can ask the mod to reopen the Q by clicking the "Request attention" link
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maidenmagpieAuthor Commented:
how do i send as txt file?
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maidenmagpieAuthor Commented:
wellso,the flody disc didnt wk,i rebooted but it didnt do anything,it started just as it uassally does.
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nobusCommented:
attach it as a txt file (rename it to minidmp.txt )
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maidenmagpieAuthor Commented:
how do i change it to a txt file to send it?
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wellsoCommented:
u may need to go into your bios to set the computer to boot from the floppy drive before the hard drive

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nobusCommented:
>>  how do i change it to a txt file to send it?   <<  You right click it, select rename
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maidenmagpieAuthor Commented:
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maidenmagpieAuthor Commented:
wellso>after running test came up with no errors
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nobusCommented:
first one :
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  smserial+4fc
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: smserial
IMAGE_NAME:  smserial.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  41e3d3b5
FAILURE_BUCKET_ID:  0xD1_smserial+4fc

second :
SYMBOL_NAME:  smserial+549
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: smserial
IMAGE_NAME:  smserial.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  41e3d3b5
FAILURE_BUCKET_ID:  0xD1_CODE_AV_BAD_IP_smserial+549
BUCKET_ID:  0xD1_CODE_AV_BAD_IP_smserial+549

so - both the same; smserial.sys is a modem driver :
http://www.modem-drivers.com/drivers/51/51721.htm
if you don't use the modem; disconnect, uninstall; or disable it from the bios
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maidenmagpieAuthor Commented:
still having the same problem,maybe take it in to someone for a look?
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maidenmagpieAuthor Commented:
dont know how to send full minidump file via message.
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nobusCommented:
any comment to my post?  is ther e a modem ?
you don't need to send the full dump
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maidenmagpieAuthor Commented:
my modem is in use as i have broadband internet,i have just about given up with it.the problem that is.
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nobusCommented:
did you try to uninstall it, then reinstall ?
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maidenmagpieAuthor Commented:
did that with all the games,even tried system restore,nothing has worked,the games when started reboot the computer
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maidenmagpieAuthor Commented:
what would happened if i deleted all minidump?
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nobusCommented:
>>  did you try to uninstall it, then reinstall ?   <<   the MODEM software
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maidenmagpieAuthor Commented:
have worked out that games on hard drive play alright but games using a disc restart the computer.
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