Symantec Endpoint Server unable to log on, or reinstall
Posted on 2008-10-09
We have been running Symantec Endpoint for the past 6 months with no problems whatsoever. I log onto it daily to check out the happenings on my network. Yesterday I did not log on, so today when I tried to log on, it froze and would not go any further than 1/4 of the log in bar. I then did some initial troubleshooting which included, restarting the server, checking services, and normal maintenance. At that point I decided to repair Symantec hoping that a repair would fix the problem, instead I received the following error.
"Error 1921 Service Symantec Embedded Database (ASANYs_sem5) could not be stopped. Verify that you have sufficient privlidges to stop system services"
I had this problem while logged under both the local administrator account and my Domain Admin account I use for server maintenance. Does anyone have any suggestions? My deep fear is that a virus is causing this problem....