mitre-technical
asked on
WSUS Uncontactable from remote PC
Hello Experts
I am having difficulties with some remote PC's contacting WSUS. I will give you a bit of background;
We have a WSUS server behind a firewall and we are using a proxy server. All the PC's this side of the firewall that are on the domain can talk to WSUS and are receiving updates. We have PC's on the domain on remote sites the other side of the firewall which work ok also......BUT we have PCs on the same network as the other remote sites that are NOT on the domain - These are not receiving updates. They are showing up in the WSUS console but are showing as 'Not Yet Reported' It details what Operating System and SP level the PC's are on, it even picks up what Hardware the PC is including the Bios version.
Notes:
The PC is not on the domain
The PC does have our DNS servers listed in TCPIP Propeties
I have tried stopping and starting the wuauserv service
I have deleted the following reg keys
HKLM\SOFTWARE\Microsoft\Wi ndows\Curr entVersion \WindowsUp date /v AccountDomainSid /f
HKLM\SOFTWARE\Microsoft\Wi ndows\Curr entVersion \WindowsUp date /v PingID /f
HKLM\SOFTWARE\Microsoft\Wi ndows\Curr entVersion \WindowsUp date /v SusClientId /f
and then resetting authorization and dection with the following command - wuauclt /resetauthorization /detectnow
Please see log post below from one of the offending PC's
-------------------------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- -----
2008-10-09 08:22:13:156 1072 19c AU ## START ## AU: Search for updates
2008-10-09 08:22:13:156 1072 19c AU #########
2008-10-09 08:22:13:156 1072 19c AU <<## SUBMITTED ## AU: Search for updates [CallId = {FBEEA6A1-C8D9-4921-B01A-6 DAC8EEB19D 9}]
2008-10-09 08:22:13:156 1072 6a8 Agent *************
2008-10-09 08:22:13:156 1072 6a8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-09 08:22:13:156 1072 6a8 Agent *********
2008-10-09 08:22:13:156 1072 6a8 Agent * Online = Yes; Ignore download priority = No
2008-10-09 08:22:13:156 1072 6a8 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installa tion' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstal lation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installa tion' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstal lation' and IsAssigned=1 and RebootRequired=1"
2008-10-09 08:22:13:156 1072 6a8 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7}
2008-10-09 08:22:13:156 1072 6a8 Agent * Search Scope = {Machine}
2008-10-09 08:22:13:156 1072 6a8 Misc Validating signature for C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wuide nt.cab:
2008-10-09 08:22:13:171 1072 6a8 Misc Microsoft signed: Yes
2008-10-09 08:22:15:421 1072 6a8 Misc Validating signature for C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wuide nt.cab:
2008-10-09 08:22:15:437 1072 6a8 Misc Microsoft signed: Yes
2008-10-09 08:22:15:468 1072 6a8 Misc Validating signature for C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wsus3 setup.cab:
2008-10-09 08:22:15:484 1072 6a8 Misc Microsoft signed: Yes
2008-10-09 08:22:15:484 1072 6a8 Setup *********** Setup: Checking whether self-update is required ***********
2008-10-09 08:22:15:484 1072 6a8 Setup * Inf file: C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wsus3 setup.inf
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\cdm.dl l: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuapi. dll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuapi. dll.mui: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuaucl t.exe: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuaucp l.cpl: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuaucp l.cpl.mui: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuauen g.dll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuauen g.dll.mui: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wucltu i.dll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wucltu i.dll.mui: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wups.d ll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wups2. dll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuweb. dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2008-10-09 08:22:15:500 1072 6a8 Setup * IsUpdateRequired = No
2008-10-09 08:22:16:812 1072 6a8 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2008-10-09 08:22:16:812 1072 6a8 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7}, Server URL = http://server.fqdn.com/ClientWebService/client.asmx
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: SOAP Fault: 0x000190
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: faultstring:Fault occurred
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: ErrorCode:InternalServerEr ror(5)
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: Message:(null)
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: ID:aa21ae7b-ed23-4c3e-9b05 -2dc32c86b 7a4
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: PTError: 0x8024400e
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400e
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: Sync of Updates: 0x8024400e
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400e
2008-10-09 08:22:18:453 1072 6a8 Agent * WARNING: Failed to synchronize, error = 0x8024400E
2008-10-09 08:22:18:453 1072 6a8 Agent * WARNING: Exit code = 0x8024400E
2008-10-09 08:22:18:453 1072 6a8 Agent *********
2008-10-09 08:22:18:453 1072 6a8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-09 08:22:18:453 1072 6a8 Agent *************
2008-10-09 08:22:18:453 1072 6a8 Agent WARNING: WU client failed Searching for update with error 0x8024400e
2008-10-09 08:22:18:468 1072 14e8 AU >>## RESUMED ## AU: Search for updates [CallId = {FBEEA6A1-C8D9-4921-B01A-6 DAC8EEB19D 9}]
2008-10-09 08:22:18:468 1072 14e8 AU # WARNING: Search callback failed, result = 0x8024400E
2008-10-09 08:22:18:468 1072 14e8 AU # WARNING: Failed to find updates with error code 8024400E
2008-10-09 08:22:18:468 1072 14e8 AU #########
2008-10-09 08:22:18:468 1072 14e8 AU ## END ## AU: Search for updates [CallId = {FBEEA6A1-C8D9-4921-B01A-6 DAC8EEB19D 9}]
2008-10-09 08:22:18:468 1072 14e8 AU #############
2008-10-09 08:22:18:468 1072 14e8 AU AU setting next detection timeout to 2008-10-09 08:19:17
2008-10-09 08:22:18:468 1072 14e8 AU Setting AU scheduled install time to 2008-10-09 15:00:00
2008-10-09 08:22:23:453 1072 6a8 Report REPORT EVENT: {EA85F4EE-0B6A-4891-8CA2-E 9EF3BA9158 1} 2008-10-09 08:22:18:453+0100 1 148 101 {00000000-0000-0000-0000-0 0000000000 0} 0 8024400e AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400e.
2008-10-09 08:30:50:421 1072 6a8 Report Uploading 1 events using cached cookie, reporting URL = http://server.fqdn.com/ReportingWebService/ReportingWebService.asmx
2008-10-09 08:30:50:437 1072 6a8 Report Reporter successfully uploaded 1 events.
2008-10-09 09:19:13:500 1072 19c AU AU was unable to detect updates for more than 48 hours
2008-10-09 09:19:17:468 1072 19c AU #############
2008-10-09 09:19:17:468 1072 19c AU ## START ## AU: Search for updates
2008-10-09 09:19:17:468 1072 19c AU #########
2008-10-09 09:19:17:468 1072 19c AU <<## SUBMITTED ## AU: Search for updates [CallId = {9787BDA6-54D4-46AC-8487-3 B5898DFE39 2}]
2008-10-09 09:19:17:468 1072 1448 Agent *************
2008-10-09 09:19:17:468 1072 1448 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-09 09:19:17:468 1072 1448 Agent *********
2008-10-09 09:19:17:468 1072 1448 Agent * Online = Yes; Ignore download priority = No
2008-10-09 09:19:17:468 1072 1448 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installa tion' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstal lation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installa tion' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstal lation' and IsAssigned=1 and RebootRequired=1"
2008-10-09 09:19:17:468 1072 1448 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7}
2008-10-09 09:19:17:468 1072 1448 Agent * Search Scope = {Machine}
2008-10-09 09:19:17:468 1072 1448 Misc Validating signature for C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wuide nt.cab:
2008-10-09 09:19:17:484 1072 1448 Misc Microsoft signed: Yes
2008-10-09 09:19:17:484 1072 1448 Misc Validating signature for C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wuide nt.cab:
2008-10-09 09:19:17:500 1072 1448 Misc Microsoft signed: Yes
2008-10-09 09:19:17:546 1072 1448 Misc Validating signature for C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wsus3 setup.cab:
2008-10-09 09:19:17:546 1072 1448 Misc Microsoft signed: Yes
2008-10-09 09:19:17:562 1072 1448 Setup *********** Setup: Checking whether self-update is required ***********
2008-10-09 09:19:17:562 1072 1448 Setup * Inf file: C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wsus3 setup.inf
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\cdm.dl l: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuapi. dll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuapi. dll.mui: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuaucl t.exe: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuaucp l.cpl: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuaucp l.cpl.mui: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuauen g.dll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuauen g.dll.mui: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wucltu i.dll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wucltu i.dll.mui: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wups.d ll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wups2. dll: target version = 7.2.6001.784, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuweb. dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2008-10-09 09:19:17:562 1072 1448 Setup * IsUpdateRequired = No
2008-10-09 09:19:18:890 1072 1448 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2008-10-09 09:19:18:890 1072 1448 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7}, Server URL = http://server.fqdn.com/ClientWebService/client.asmx
2008-10-09 09:19:19:093 1072 1448 PT WARNING: Cached cookie has expired or new PID is available
2008-10-09 09:19:19:093 1072 1448 PT Initializing simple targeting cookie, clientId = 3871ac52-48cd-44a4-8e83-27 643397b131 , target group = Schools, DNS name = sx3103569
2008-10-09 09:19:19:093 1072 1448 PT Server URL = http://server.fqdn.com/SimpleAuthWebService/SimpleAuth.asmx
2008-10-09 09:19:20:625 1072 1448 PT WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
2008-10-09 09:19:20:625 1072 1448 PT WARNING: SOAP Fault: 0x000190
2008-10-09 09:19:20:625 1072 1448 PT WARNING: faultstring:Fault occurred
2008-10-09 09:19:20:625 1072 1448 PT WARNING: ErrorCode:InternalServerEr ror(5)
2008-10-09 09:19:20:625 1072 1448 PT WARNING: Message:(null)
2008-10-09 09:19:20:625 1072 1448 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2008-10-09 09:19:20:625 1072 1448 PT WARNING: ID:64eb820f-4332-4476-9d37 -6437c0eb3 d23
2008-10-09 09:19:20:625 1072 1448 PT WARNING: PTError: 0x8024400e
2008-10-09 09:19:20:625 1072 1448 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400e
2008-10-09 09:19:20:625 1072 1448 PT WARNING: Sync of Updates: 0x8024400e
2008-10-09 09:19:20:625 1072 1448 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400e
2008-10-09 09:19:20:625 1072 1448 Agent * WARNING: Failed to synchronize, error = 0x8024400E
2008-10-09 09:19:20:640 1072 1448 Agent * WARNING: Exit code = 0x8024400E
2008-10-09 09:19:20:640 1072 1448 Agent *********
2008-10-09 09:19:20:640 1072 1448 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-09 09:19:20:640 1072 1448 Agent *************
2008-10-09 09:19:20:640 1072 1448 Agent WARNING: WU client failed Searching for update with error 0x8024400e
2008-10-09 09:19:20:640 1072 1448 Report REPORT EVENT: {7CA45D1D-C86B-482B-941B-2 DE3D7776DF 8} 2008-10-09 09:19:13:500+0100 1 149 102 {00000000-0000-0000-0000-0 0000000000 0} 0 0 AutomaticUpdates Failure Software Synchronization Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
2008-10-09 09:19:20:640 1072 a60 AU >>## RESUMED ## AU: Search for updates [CallId = {9787BDA6-54D4-46AC-8487-3 B5898DFE39 2}]
2008-10-09 09:19:20:640 1072 a60 AU # WARNING: Search callback failed, result = 0x8024400E
2008-10-09 09:19:20:640 1072 a60 AU # WARNING: Failed to find updates with error code 8024400E
2008-10-09 09:19:20:640 1072 a60 AU #########
2008-10-09 09:19:20:640 1072 a60 AU ## END ## AU: Search for updates [CallId = {9787BDA6-54D4-46AC-8487-3 B5898DFE39 2}]
2008-10-09 09:19:20:640 1072 a60 AU #############
2008-10-09 09:19:20:640 1072 a60 AU AU setting next detection timeout to 2008-10-09 09:12:43
2008-10-09 09:19:20:640 1072 a60 AU Setting AU scheduled install time to 2008-10-09 15:00:00
2008-10-09 09:19:25:640 1072 1448 Report REPORT EVENT: {B6C26BEF-0B59-4450-8A15-E F4F6B1BF3A 8} 2008-10-09 09:19:20:640+0100 1 148 101 {00000000-0000-0000-0000-0 0000000000 0} 0 8024400e AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400e.
2008-10-09 09:27:52:546 1072 1448 PT WARNING: Cached cookie has expired or new PID is available
2008-10-09 09:27:52:546 1072 1448 PT Initializing simple targeting cookie, clientId = 3871ac52-48cd-44a4-8e83-27 643397b131 , target group = Schools, DNS name = sx3103569
2008-10-09 09:27:52:546 1072 1448 PT Server URL = http://server.fqdn.com/SimpleAuthWebService/SimpleAuth.asmx
2008-10-09 09:27:54:843 1072 1448 Report Uploading 1 events using cached cookie, reporting URL = http://server.fqdn.com/ReportingWebService/ReportingWebService.asmx
2008-10-09 09:27:54:859 1072 1448 Report Reporter successfully uploaded 1 events.
I am having difficulties with some remote PC's contacting WSUS. I will give you a bit of background;
We have a WSUS server behind a firewall and we are using a proxy server. All the PC's this side of the firewall that are on the domain can talk to WSUS and are receiving updates. We have PC's on the domain on remote sites the other side of the firewall which work ok also......BUT we have PCs on the same network as the other remote sites that are NOT on the domain - These are not receiving updates. They are showing up in the WSUS console but are showing as 'Not Yet Reported' It details what Operating System and SP level the PC's are on, it even picks up what Hardware the PC is including the Bios version.
Notes:
The PC is not on the domain
The PC does have our DNS servers listed in TCPIP Propeties
I have tried stopping and starting the wuauserv service
I have deleted the following reg keys
HKLM\SOFTWARE\Microsoft\Wi
HKLM\SOFTWARE\Microsoft\Wi
HKLM\SOFTWARE\Microsoft\Wi
and then resetting authorization and dection with the following command - wuauclt /resetauthorization /detectnow
Please see log post below from one of the offending PC's
--------------------------
2008-10-09 08:22:13:156 1072 19c AU ## START ## AU: Search for updates
2008-10-09 08:22:13:156 1072 19c AU #########
2008-10-09 08:22:13:156 1072 19c AU <<## SUBMITTED ## AU: Search for updates [CallId = {FBEEA6A1-C8D9-4921-B01A-6
2008-10-09 08:22:13:156 1072 6a8 Agent *************
2008-10-09 08:22:13:156 1072 6a8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-09 08:22:13:156 1072 6a8 Agent *********
2008-10-09 08:22:13:156 1072 6a8 Agent * Online = Yes; Ignore download priority = No
2008-10-09 08:22:13:156 1072 6a8 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installa
2008-10-09 08:22:13:156 1072 6a8 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B
2008-10-09 08:22:13:156 1072 6a8 Agent * Search Scope = {Machine}
2008-10-09 08:22:13:156 1072 6a8 Misc Validating signature for C:\WINDOWS\SoftwareDistrib
2008-10-09 08:22:13:171 1072 6a8 Misc Microsoft signed: Yes
2008-10-09 08:22:15:421 1072 6a8 Misc Validating signature for C:\WINDOWS\SoftwareDistrib
2008-10-09 08:22:15:437 1072 6a8 Misc Microsoft signed: Yes
2008-10-09 08:22:15:468 1072 6a8 Misc Validating signature for C:\WINDOWS\SoftwareDistrib
2008-10-09 08:22:15:484 1072 6a8 Misc Microsoft signed: Yes
2008-10-09 08:22:15:484 1072 6a8 Setup *********** Setup: Checking whether self-update is required ***********
2008-10-09 08:22:15:484 1072 6a8 Setup * Inf file: C:\WINDOWS\SoftwareDistrib
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\cdm.dl
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuapi.
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuapi.
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuaucl
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuaucp
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuaucp
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuauen
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuauen
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wucltu
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wucltu
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wups.d
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wups2.
2008-10-09 08:22:15:500 1072 6a8 Setup Update NOT required for C:\WINDOWS\system32\wuweb.
2008-10-09 08:22:15:500 1072 6a8 Setup * IsUpdateRequired = No
2008-10-09 08:22:16:812 1072 6a8 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2008-10-09 08:22:16:812 1072 6a8 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: SOAP Fault: 0x000190
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: faultstring:Fault occurred
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: ErrorCode:InternalServerEr
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: Message:(null)
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: ID:aa21ae7b-ed23-4c3e-9b05
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: PTError: 0x8024400e
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400e
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: Sync of Updates: 0x8024400e
2008-10-09 08:22:18:453 1072 6a8 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400e
2008-10-09 08:22:18:453 1072 6a8 Agent * WARNING: Failed to synchronize, error = 0x8024400E
2008-10-09 08:22:18:453 1072 6a8 Agent * WARNING: Exit code = 0x8024400E
2008-10-09 08:22:18:453 1072 6a8 Agent *********
2008-10-09 08:22:18:453 1072 6a8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-09 08:22:18:453 1072 6a8 Agent *************
2008-10-09 08:22:18:453 1072 6a8 Agent WARNING: WU client failed Searching for update with error 0x8024400e
2008-10-09 08:22:18:468 1072 14e8 AU >>## RESUMED ## AU: Search for updates [CallId = {FBEEA6A1-C8D9-4921-B01A-6
2008-10-09 08:22:18:468 1072 14e8 AU # WARNING: Search callback failed, result = 0x8024400E
2008-10-09 08:22:18:468 1072 14e8 AU # WARNING: Failed to find updates with error code 8024400E
2008-10-09 08:22:18:468 1072 14e8 AU #########
2008-10-09 08:22:18:468 1072 14e8 AU ## END ## AU: Search for updates [CallId = {FBEEA6A1-C8D9-4921-B01A-6
2008-10-09 08:22:18:468 1072 14e8 AU #############
2008-10-09 08:22:18:468 1072 14e8 AU AU setting next detection timeout to 2008-10-09 08:19:17
2008-10-09 08:22:18:468 1072 14e8 AU Setting AU scheduled install time to 2008-10-09 15:00:00
2008-10-09 08:22:23:453 1072 6a8 Report REPORT EVENT: {EA85F4EE-0B6A-4891-8CA2-E
2008-10-09 08:30:50:421 1072 6a8 Report Uploading 1 events using cached cookie, reporting URL = http://server.fqdn.com/ReportingWebService/ReportingWebService.asmx
2008-10-09 08:30:50:437 1072 6a8 Report Reporter successfully uploaded 1 events.
2008-10-09 09:19:13:500 1072 19c AU AU was unable to detect updates for more than 48 hours
2008-10-09 09:19:17:468 1072 19c AU #############
2008-10-09 09:19:17:468 1072 19c AU ## START ## AU: Search for updates
2008-10-09 09:19:17:468 1072 19c AU #########
2008-10-09 09:19:17:468 1072 19c AU <<## SUBMITTED ## AU: Search for updates [CallId = {9787BDA6-54D4-46AC-8487-3
2008-10-09 09:19:17:468 1072 1448 Agent *************
2008-10-09 09:19:17:468 1072 1448 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-09 09:19:17:468 1072 1448 Agent *********
2008-10-09 09:19:17:468 1072 1448 Agent * Online = Yes; Ignore download priority = No
2008-10-09 09:19:17:468 1072 1448 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installa
2008-10-09 09:19:17:468 1072 1448 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B
2008-10-09 09:19:17:468 1072 1448 Agent * Search Scope = {Machine}
2008-10-09 09:19:17:468 1072 1448 Misc Validating signature for C:\WINDOWS\SoftwareDistrib
2008-10-09 09:19:17:484 1072 1448 Misc Microsoft signed: Yes
2008-10-09 09:19:17:484 1072 1448 Misc Validating signature for C:\WINDOWS\SoftwareDistrib
2008-10-09 09:19:17:500 1072 1448 Misc Microsoft signed: Yes
2008-10-09 09:19:17:546 1072 1448 Misc Validating signature for C:\WINDOWS\SoftwareDistrib
2008-10-09 09:19:17:546 1072 1448 Misc Microsoft signed: Yes
2008-10-09 09:19:17:562 1072 1448 Setup *********** Setup: Checking whether self-update is required ***********
2008-10-09 09:19:17:562 1072 1448 Setup * Inf file: C:\WINDOWS\SoftwareDistrib
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\cdm.dl
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuapi.
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuapi.
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuaucl
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuaucp
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuaucp
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuauen
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuauen
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wucltu
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wucltu
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wups.d
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wups2.
2008-10-09 09:19:17:562 1072 1448 Setup Update NOT required for C:\WINDOWS\system32\wuweb.
2008-10-09 09:19:17:562 1072 1448 Setup * IsUpdateRequired = No
2008-10-09 09:19:18:890 1072 1448 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2008-10-09 09:19:18:890 1072 1448 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B
2008-10-09 09:19:19:093 1072 1448 PT WARNING: Cached cookie has expired or new PID is available
2008-10-09 09:19:19:093 1072 1448 PT Initializing simple targeting cookie, clientId = 3871ac52-48cd-44a4-8e83-27
2008-10-09 09:19:19:093 1072 1448 PT Server URL = http://server.fqdn.com/SimpleAuthWebService/SimpleAuth.asmx
2008-10-09 09:19:20:625 1072 1448 PT WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
2008-10-09 09:19:20:625 1072 1448 PT WARNING: SOAP Fault: 0x000190
2008-10-09 09:19:20:625 1072 1448 PT WARNING: faultstring:Fault occurred
2008-10-09 09:19:20:625 1072 1448 PT WARNING: ErrorCode:InternalServerEr
2008-10-09 09:19:20:625 1072 1448 PT WARNING: Message:(null)
2008-10-09 09:19:20:625 1072 1448 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2008-10-09 09:19:20:625 1072 1448 PT WARNING: ID:64eb820f-4332-4476-9d37
2008-10-09 09:19:20:625 1072 1448 PT WARNING: PTError: 0x8024400e
2008-10-09 09:19:20:625 1072 1448 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400e
2008-10-09 09:19:20:625 1072 1448 PT WARNING: Sync of Updates: 0x8024400e
2008-10-09 09:19:20:625 1072 1448 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400e
2008-10-09 09:19:20:625 1072 1448 Agent * WARNING: Failed to synchronize, error = 0x8024400E
2008-10-09 09:19:20:640 1072 1448 Agent * WARNING: Exit code = 0x8024400E
2008-10-09 09:19:20:640 1072 1448 Agent *********
2008-10-09 09:19:20:640 1072 1448 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-09 09:19:20:640 1072 1448 Agent *************
2008-10-09 09:19:20:640 1072 1448 Agent WARNING: WU client failed Searching for update with error 0x8024400e
2008-10-09 09:19:20:640 1072 1448 Report REPORT EVENT: {7CA45D1D-C86B-482B-941B-2
2008-10-09 09:19:20:640 1072 a60 AU >>## RESUMED ## AU: Search for updates [CallId = {9787BDA6-54D4-46AC-8487-3
2008-10-09 09:19:20:640 1072 a60 AU # WARNING: Search callback failed, result = 0x8024400E
2008-10-09 09:19:20:640 1072 a60 AU # WARNING: Failed to find updates with error code 8024400E
2008-10-09 09:19:20:640 1072 a60 AU #########
2008-10-09 09:19:20:640 1072 a60 AU ## END ## AU: Search for updates [CallId = {9787BDA6-54D4-46AC-8487-3
2008-10-09 09:19:20:640 1072 a60 AU #############
2008-10-09 09:19:20:640 1072 a60 AU AU setting next detection timeout to 2008-10-09 09:12:43
2008-10-09 09:19:20:640 1072 a60 AU Setting AU scheduled install time to 2008-10-09 15:00:00
2008-10-09 09:19:25:640 1072 1448 Report REPORT EVENT: {B6C26BEF-0B59-4450-8A15-E
2008-10-09 09:27:52:546 1072 1448 PT WARNING: Cached cookie has expired or new PID is available
2008-10-09 09:27:52:546 1072 1448 PT Initializing simple targeting cookie, clientId = 3871ac52-48cd-44a4-8e83-27
2008-10-09 09:27:52:546 1072 1448 PT Server URL = http://server.fqdn.com/SimpleAuthWebService/SimpleAuth.asmx
2008-10-09 09:27:54:843 1072 1448 Report Uploading 1 events using cached cookie, reporting URL = http://server.fqdn.com/ReportingWebService/ReportingWebService.asmx
2008-10-09 09:27:54:859 1072 1448 Report Reporter successfully uploaded 1 events.
ASKER
Hello bertgeysels
Thanks for your post.
Yes i replaced the servername.fqdn in the log. Prob should have mentioned in my post. I had not changed the local policy, i imported the reg keys directly to reflect machines that worked. see below.
do you think i still need to amend the local policy?
[HKEY_LOCAL_MACHINE\SOFTWA RE\Policie s\Microsof t\Windows\ WindowsUpd ate]
"WUServer"="http://servername.fqdn.com"
"WUStatusServer"="http://servername.fqdn.com"
"TargetGroupEnabled"=dword :00000001
"TargetGroup"="Schools"
[HKEY_LOCAL_MACHINE\SOFTWA RE\Policie s\Microsof t\Windows\ WindowsUpd ate\AU]
"NoAutoUpdate"=dword:00000 000
"NoAutoRebootWithLoggedOnU sers"=dwor d:00000001
"AutoInstallMinorUpdates"= dword:0000 0001
"RescheduleWaitTimeEnabled "=dword:00 000001
"RescheduleWaitTime"=dword :00000005
"UseWUServer"=dword:000000 01
"DetectionFrequencyEnabled "=dword:00 000001
"DetectionFrequency"=dword :00000001
"AUPowerManagement"=dword: 00000001
"AUOptions"=dword:00000004
"ScheduledInstallDay"=dwor d:00000000
"ScheduledInstallTime"=dwo rd:0000001 0
"RebootRelaunchTimeoutEnab led"=dword :00000001
"RebootRelaunchTimeout"=dw ord:000003 e7
Thanks for your post.
Yes i replaced the servername.fqdn in the log. Prob should have mentioned in my post. I had not changed the local policy, i imported the reg keys directly to reflect machines that worked. see below.
do you think i still need to amend the local policy?
[HKEY_LOCAL_MACHINE\SOFTWA
"WUServer"="http://servername.fqdn.com"
"WUStatusServer"="http://servername.fqdn.com"
"TargetGroupEnabled"=dword
"TargetGroup"="Schools"
[HKEY_LOCAL_MACHINE\SOFTWA
"NoAutoUpdate"=dword:00000
"NoAutoRebootWithLoggedOnU
"AutoInstallMinorUpdates"=
"RescheduleWaitTimeEnabled
"RescheduleWaitTime"=dword
"UseWUServer"=dword:000000
"DetectionFrequencyEnabled
"DetectionFrequency"=dword
"AUPowerManagement"=dword:
"AUOptions"=dword:00000004
"ScheduledInstallDay"=dwor
"ScheduledInstallTime"=dwo
"RebootRelaunchTimeoutEnab
"RebootRelaunchTimeout"=dw
ASKER CERTIFIED SOLUTION
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ASKER
Thanks bertgeysels - I will check this out and get back to you tomorrow hopefully.
ASKER
Would you belive it - It worked - Thanks very much
ASKER
Thanks very much for your help
http://server.fqdn.com/ClientWebService/client.asmx
You did change the local computer policy with gpedit.msc to set the intranet wsus location? Because the PC is not in the domain, so it won't get the group policy of the domain.