Solved

admin account is locked out

Posted on 2008-10-09
3
506 Views
Last Modified: 2012-05-05
We have inherited a server from a company aquisition a few years back. It is running Soffront Trackweb 8. It has been in use, but we need to logon as an admin, there is an an account and password documented, but it says this account is locked out. users can use it still, but we need to login as an admin.
I have rebooted the server,but still no joy. Does anyone have any ideas?

Thanks
0
Comment
Question by:mikesjn
3 Comments
 
LVL 16

Expert Comment

by:JoWickerman
Comment Utility
Hi mikesjn,

I would suggest using EBCD. It has helped me on numerous occations to reset an Administrator's account. Download, run and burn ISO to cd.

http://googlesystem.blogspot.com/2006/04/ebcd-system-recovery-boot-cd.html

If you have issues using it, let me know!

Cheers.
0
 

Accepted Solution

by:
mikesjn earned 0 total points
Comment Utility
Thanks JoWickerman, but this is the admin account for the Trackweb application, that is stored internally
I have worked it out, the admin account is stored in the TRUSER table the SQL database, it had a flag set to 224, all the other users were set to 0 or 3 (otherwise the accounts looked the same - except for personalisation), I set it to 0 and no joy, tried 3 it argued about the password, then said would you like to change to new password and let me in.
ADMIN,Can you close for me
0
 
LVL 17

Expert Comment

by:RDAdams
Comment Utility
mikesjn just accept your own comment as the answer.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Join & Write a Comment

A list of useful business intelligence software.
These days socially coordinated efforts have turned into a critical requirement for enterprises.
This video demonstrates how to use each tool, their shortcuts, where and when to use them, and how to use the keyboard to improve workflow.
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now