Solved

Please help I cannot access my files In my doucments.

Posted on 2008-10-09
12
234 Views
Last Modified: 2013-12-02
Hello,

Last night my computer crashed, when I rebooted I found I was unable to gain access to curant files in the C:\Documents and Settings\user\ path, I checked the ownership for these files and it is fine. Im starting to think it has something to do with the windows encryption, when I try to UN-encrypt (or change for read only ECT) files curtain files I receive this message "An error occurred applying attributes to file: <file> Access is denied". It has also effected all the profiles for applications - word ect, opera book marks and msn profiles. I am really at a lost about what to next, I have not reinstalled windows, changed my password.

Many thanks for your help!
0
Comment
Question by:DDP1983
  • 5
  • 3
  • 2
  • +1
12 Comments
 
LVL 6

Expert Comment

by:JanSchotsmans
ID: 22677500
Did you try accessing the files with an Administrator account?

0
 

Expert Comment

by:dlivrnce
ID: 22677546
If you can see the folder the files are in, try to move the folder to some kind of removable storage (ie. jump drive, or external hard drive).  This should reset all your permissions and let you access them again.
0
 

Author Comment

by:DDP1983
ID: 22677556
Hello

Yes tried that :( still the same message and no access to the files, could it be a corrupt certificate?
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 

Author Comment

by:DDP1983
ID: 22677573
Hi dlivrnce

No that donst work sorry, I just get the access deined message.
0
 
LVL 6

Expert Comment

by:JanSchotsmans
ID: 22677576
Yeah, could be. You could also try what dlivrnce said, copy the files to a fat16 formated removable media (USB stick and the sorts) since that file system doesn't support the encryption and such, it might be that the files get decrypted and attribs reset.

If you have a faulty certificate, this won't work though, since it won't be able to decrypt the files.
I have no idea how you could recover a certificate when using Windows native file/filesystem encryption.
0
 

Expert Comment

by:dlivrnce
ID: 22677607
have you tried resetting permissions?  Adding the Administrator to that folder, giving full rights, and then replacing the the existing permissions on all the child objects in that folder.
0
 

Author Comment

by:DDP1983
ID: 22677619
Hi Jan,

Not sure if the certs, I have just tried making a new file the dir and un-encrypting and it worked :S.
Also I have tried copy to fat drive no joy :(

This a head ake!

Thanks
0
 

Author Comment

by:DDP1983
ID: 22677788
This is the message I keep getting.

thanks
screen-prob.JPG
0
 

Expert Comment

by:dlivrnce
ID: 22678489
I know it might be a moot point, but if you have a 98 boot disk, you should be able to boot to DOS, make a new directory (say on the root), and xcopy all your files to that directory.  I would give that a shot. The other alternative that I can think of is using a flavor of Linux (I use Ubuntu) to boot to the OS on the CD.  This will give you access to that hard drive, and permission or attributes should not be an issue since windows did not mount.

Let us know.
0
 

Author Comment

by:DDP1983
ID: 22678890
think i have sloved it, somehow my encryption setting have gone crazy! I have download a piece of software call EFS data recovery tool, it is working, but the only problem is has to un-crypt the files in other a differnt dir, then i'll have to repair the user profile after! What a way to spend my day off!

Thanks forall you help people !!

Duncan
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 22910692
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many companies are looking to get out of the datacenter business and to services like Microsoft Azure to provide Infrastructure as a Service (IaaS) solutions for legacy client server workloads, rather than continuing to make capital investments in h…
Since pre-biblical times, humans have sought ways to keep secrets, and share the secrets selectively.  This article explores the ways PHP can be used to hide and encrypt information.
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question