Solved

Print spooler continually stops

Posted on 2008-10-09
2
817 Views
Last Modified: 2010-04-21
The problem began when I couldn't print.  This error (or one similar occured) with the following results.
 
"Before you can perform printer-related tasks such as page setup or printer a document, you need to install a printer.  Do you want to install a printer now?  YES  NO"
 
YES
 
"Operation could not be completed.  The print spooler service is not running."
 
When I checked the printer - fax in the Control Panel there are no printers listed, just add printer.  When ADD PRINTER is double clicked I received this message -
 
"Operation could not be completed.  The print spooler service is not running."
 
After some investigation I went to Control Panel/Administrative tools/services/printer spooler.  Right click - *properties*.
 
Service status - Stopped  clicked "START"
 
Spooler started - problem solved, not yet.
 
Back to printers & faxes double click, same error as above, back to "Services" / printer spooler/ Properties.  Service status in stopped again.
 
After more checking I entered ? info in the run command and this is what returned -
[SC] GetServiceConfig SUCCESS
 
SERVICE_NAME: spooler
        TYPE               : 110  WIN32_OWN_PROCESS (interactive)
        START_TYPE         : 2   AUTO_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\WINDOWS\system32\spoolsv.exe
        LOAD_ORDER_GROUP   : SpoolerGroup
        TAG                : 0
        DISPLAY_NAME       : Print Spooler
        DEPENDENCIES       : RPCSS
        SERVICE_START_NAME : LocalSystem
 
I'm STUMPED do you have any guidance/suggestions?  Thanks lots!!

I have since checked the Computer management and there are lots of errors most of which I cannot figure out.
0
Comment
Question by:nbearcnrd
2 Comments
 
LVL 59

Accepted Solution

by:
LeeTutor earned 500 total points
ID: 22677523
To quote from the link given below:

If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective.

This page has some very good advice on how to clean up installed printer drivers so that you can reinstall the printer and hopefully correct your problem:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

0
 

Author Closing Comment

by:nbearcnrd
ID: 31504607
Thank you.  Now just to reinstall the print drivers.  Thanks again for you help!
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Acer laptop Win XP Wifi to Pace router needs reconnecting 8 148
Compatiable modem 2 59
windows seems to be corrupt 10 82
Which browser works with XP 16 307
There are 2 things you must have in order to connect to the internet behind a router, The "Gateway IP" of the router, which is usually something like 192.168.xxx.1, I've seen routers with default values of: 192.168.0.1, 192.168.1.1, 192.168.11.1, …
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question