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Print spooler continually stops

Posted on 2008-10-09
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Last Modified: 2010-04-21
The problem began when I couldn't print.  This error (or one similar occured) with the following results.
 
"Before you can perform printer-related tasks such as page setup or printer a document, you need to install a printer.  Do you want to install a printer now?  YES  NO"
 
YES
 
"Operation could not be completed.  The print spooler service is not running."
 
When I checked the printer - fax in the Control Panel there are no printers listed, just add printer.  When ADD PRINTER is double clicked I received this message -
 
"Operation could not be completed.  The print spooler service is not running."
 
After some investigation I went to Control Panel/Administrative tools/services/printer spooler.  Right click - *properties*.
 
Service status - Stopped  clicked "START"
 
Spooler started - problem solved, not yet.
 
Back to printers & faxes double click, same error as above, back to "Services" / printer spooler/ Properties.  Service status in stopped again.
 
After more checking I entered ? info in the run command and this is what returned -
[SC] GetServiceConfig SUCCESS
 
SERVICE_NAME: spooler
        TYPE               : 110  WIN32_OWN_PROCESS (interactive)
        START_TYPE         : 2   AUTO_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\WINDOWS\system32\spoolsv.exe
        LOAD_ORDER_GROUP   : SpoolerGroup
        TAG                : 0
        DISPLAY_NAME       : Print Spooler
        DEPENDENCIES       : RPCSS
        SERVICE_START_NAME : LocalSystem
 
I'm STUMPED do you have any guidance/suggestions?  Thanks lots!!

I have since checked the Computer management and there are lots of errors most of which I cannot figure out.
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Question by:nbearcnrd
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Accepted Solution

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LeeTutor earned 500 total points
ID: 22677523
To quote from the link given below:

If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective.

This page has some very good advice on how to clean up installed printer drivers so that you can reinstall the printer and hopefully correct your problem:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

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Author Closing Comment

by:nbearcnrd
ID: 31504607
Thank you.  Now just to reinstall the print drivers.  Thanks again for you help!
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