Link to home
Start Free TrialLog in
Avatar of rdaniels08
rdaniels08

asked on

Cannot connect to one specific server through vpn

Let me first say I am not very familiar with networking, the network was in place when I started at my company.  We are using a cisco router with pix programming.  When I log in from home, I can hit the company shared hard drive, the backup server, and our IBM server.  In March we added another Dell server on which resides the data files for a program loaded on each laptop.  When accessing through the VPN we cannot hit the Dell server and the program on the laptop cannot run as it can't access the data files.
I can remote access to the desktop of that server.
The Dell has been set up with to FTP information from our vendors to the server for the above mentioned program.
Is there something I can look at to see why that is the only server I can't access?
Secondly, my boss want to use his laptop and home and do everything that he can do in the office, is  there a better way than VPN?
Avatar of evan021702
evan021702
Flag of United States of America image

What OS is running on the Dell server?  Is this different that the other servers?  Do you use DHCP to assign the addresses of the server or are they static?  If static be sure the gateway is the same as the other machines.  You will also need to check the access-lists on the cisco/pix to be sure that the ports you need are open to that server.  The access rules could be set for each individual server or IP address, so if the dell server is new it may just need to be added.
If all else fails, you could use LogMeIn or Remote Desktop and have your boss get into a PC that is still on the network instead of using the laptop remotely.
Avatar of rdaniels08
rdaniels08

ASKER

The gateway is set up the same, the last person to do programming on the pix intstituted port forwarding for FTP.  The server is running 2003 where the other machines are xp and one is propriatary software from Prophet 21 that one I am not sure on.  We use a shared hard driver and do not have a true domain server.  The ip address is static.
Right now we use remote desktop to access that server when we need it from home, but it is more cumbersome.
Are you able to get to these shares when you are at the office using the internal network?  
Yes I can get to everything I need when connect to the network at the office.
ASKER CERTIFIED SOLUTION
Avatar of evan021702
evan021702
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thank you for the input, I am contacting someone who specializes in PIX's programming to review our setup.