JohnP_Realini
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Some clients are disabled even when show as Enabled from Admin Console
This is the problem. I have Symantec Corporate Edition running in my company, with aprox. 100 clients. After upgrading server from 10.0.0.390 to 10.0.1.1000 I also upgraded the clients (via ClientRemote Install). Most of them are working ok, but some clients have the Symantec Icon showing as Disabled... When I enter the program in the client's computer, and go to File System Auto Protect option under Configure, the ENABLED box is checked, but to the right ot ENABLE you see "(Disabled)"...
So... the client's icon shows Disabled, the ENABLE box is checked, and when I check that client in ADMIN CONSOLE I see it as ENABLED...
Any hints??
So... the client's icon shows Disabled, the ENABLE box is checked, and when I check that client in ADMIN CONSOLE I see it as ENABLED...
Any hints??
check the time on both the client and the server and see if its matches. I have seen this when the time is not in sync with the primary server
also have you tried restarting the parent and the client..or refrereshing the ssc console it could be a refresh issue.
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