Solved

TS Web Access session printers in Server 2008

Posted on 2008-10-09
6
364 Views
Last Modified: 2008-10-31
Hi
My clients work on TS Web Access server 2008 on applications Microsoft Access and Microsoft Word.  They can easily print on the office printers from anywhere.  Couple of months back I added (like \\serv02\printer) a printer which was locally installed on another server to server 2008, after that since I did't need it I deleted it.  When my clients work in TS Web Access server 2008 they still see the deleted printer in their TS web access session.  Example if they want to print something in Word the printers window pops up and the first printer they see is (\\serv02\printer).  I want to get rid of this printer so that my clients do not see it in any TS Web Access sessions.  I know I have to do some changes in the registry, where and how?  Help plz.
0
Comment
Question by:amanzoor
  • 3
  • 3
6 Comments
 
LVL 15

Expert Comment

by:LegendZM
ID: 22694674
Can you remove the printer "As Administrator" in the Windows Server 2008 Terminal Server  (not necessarily the same as the web access server).
Very Important to do "As Administrator", or else only your account will have the printer.
0
 
LVL 4

Author Comment

by:amanzoor
ID: 22708039
LegendZM:
I am logged onto the server 2008 as the Domain Administrator, and I cannot see this printer (\\serv02\printer) under the printers in control panel.  I can see only 2 printers which I want my clients to use.  Help plz.
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 22718454
Have you tried having your users completely clear / delete cookies cache etc?
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 4

Author Comment

by:amanzoor
ID: 22720903
LegendZM:
Yes I have tried that as well.  I am sure its coming from the registry of the server 2008.  which registry hive to set I am not sure?
Help plz
0
 
LVL 15

Accepted Solution

by:
LegendZM earned 500 total points
ID: 22722192
I've been trying to duplicate with no success...

can you try creating a new user, and have connect that user to TS web apps on a computer never connected to TS web before?
0
 
LVL 4

Author Comment

by:amanzoor
ID: 22727566
LegendZM:
Yes.  You are right, I made a new user, connected on a new machine and that ghost printer '\\serv02\printer' did not appear anymore.  Now what should I do with the existing users?  How can I get rid of this ghost printer?
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
Most of the applications these days are on Cloud. Cloud is ubiquitous with many service providers in the market. Since it has many benefits such as cost reduction, software updates, remote access, disaster recovery and much more.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question