Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

TS Web Access session printers in Server 2008

Posted on 2008-10-09
6
Medium Priority
?
369 Views
Last Modified: 2008-10-31
Hi
My clients work on TS Web Access server 2008 on applications Microsoft Access and Microsoft Word.  They can easily print on the office printers from anywhere.  Couple of months back I added (like \\serv02\printer) a printer which was locally installed on another server to server 2008, after that since I did't need it I deleted it.  When my clients work in TS Web Access server 2008 they still see the deleted printer in their TS web access session.  Example if they want to print something in Word the printers window pops up and the first printer they see is (\\serv02\printer).  I want to get rid of this printer so that my clients do not see it in any TS Web Access sessions.  I know I have to do some changes in the registry, where and how?  Help plz.
0
Comment
Question by:amanzoor
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 16

Expert Comment

by:LegendZM
ID: 22694674
Can you remove the printer "As Administrator" in the Windows Server 2008 Terminal Server  (not necessarily the same as the web access server).
Very Important to do "As Administrator", or else only your account will have the printer.
0
 
LVL 4

Author Comment

by:amanzoor
ID: 22708039
LegendZM:
I am logged onto the server 2008 as the Domain Administrator, and I cannot see this printer (\\serv02\printer) under the printers in control panel.  I can see only 2 printers which I want my clients to use.  Help plz.
0
 
LVL 16

Expert Comment

by:LegendZM
ID: 22718454
Have you tried having your users completely clear / delete cookies cache etc?
0
Turn your laptop into a mobile console!

The CV211 Laptop USB Console Adapter provides a direct Laptop-to-Computer connection for fast and easy remote desktop access with no software to install.

 
LVL 4

Author Comment

by:amanzoor
ID: 22720903
LegendZM:
Yes I have tried that as well.  I am sure its coming from the registry of the server 2008.  which registry hive to set I am not sure?
Help plz
0
 
LVL 16

Accepted Solution

by:
LegendZM earned 2000 total points
ID: 22722192
I've been trying to duplicate with no success...

can you try creating a new user, and have connect that user to TS web apps on a computer never connected to TS web before?
0
 
LVL 4

Author Comment

by:amanzoor
ID: 22727566
LegendZM:
Yes.  You are right, I made a new user, connected on a new machine and that ghost printer '\\serv02\printer' did not appear anymore.  Now what should I do with the existing users?  How can I get rid of this ghost printer?
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
This month, Experts Exchange’s free Course of the Month is focused on CompTIA IT Fundamentals.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…

660 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question