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neee to modify a query in sql 2000 query analyser to return names instead of ids

Posted on 2008-10-09
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Last Modified: 2012-05-05
Hi,
I need to adjust the sql query (see  attachment)  in query analyser to return the first and last names of the log agents.
The log agents column  references the ctct table.
The ctct table holds names for both Customers and Log agents.
Thanks.

customers-and-log-agents.doc
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Question by:blossompark
7 Comments
 
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Expert Comment

by:mdougan
ID: 22678457
I couldn't read the doc, can you just post the query?
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Expert Comment

by:James Murrell
ID: 22678472
code you just paste code...
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Author Comment

by:blossompark
ID: 22678661
Hi,
this is the code;
declare @date2 int
select @date2=datediff(second,convert(datetime,'1/1/70',3),(select getdate()))
select ref_num as Incident#,summary as Summary, description as Description,status as Status,
ahd.ctct.c_first_name as Customer,ahd.ctct.c_last_name as _,ahd.call_req.log_agent,
CAST(DATEADD(second,AHD.call_req.open_date + 3200 , '1970-01-01 00:00:00') AS smalldatetime) AS Open_date,
 CAST(DATEADD(second,AHD.call_req.last_mod_dt + 3200 , '1970-01-01 00:00:00') AS smalldatetime)  as Last_updated
 from ahd.Call_req, ahd.ctct
where
 ahd.call_req.customer = ahd.ctct.id

and active_flag=1
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Accepted Solution

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Snarf0001 earned 500 total points
ID: 22678668
I'm assuming ctct is a table just holding ids and names?  Taking a few guesses here, as I have no idea what the table structure is, but try something like below:

You're going to have to use joins instead of just table lists
I also modified the first date2 select a bit.

declare @date2 int
 
--select @date2 = datediff(second, convert(datetime, '1/1/70', 3), (select getdate()))
set @date2 = datediff(second, convert(datetime, '1/1/70', 3), getdate())
 
select ref_num as Incident#, Summary, Description, Status,
cust.c_first_name as Customer, cust.c_last_name as _, 
agent.c_first_name as LogAgentFirstName, agent.c_last_name as LogAgentLastName,
ahd.call_req.log_agent,
cast (dateadd(second, AHD.call_req.open_date + 3200, '1970-01-01 00:00:00') as smalldatetime) as Open_date,
cast (dateadd(second, AHD.call_req.last_mode_dt + 3200, '1970-01-01 00:00:00') as smalldatetime) as Last_updated
from ahd.Call_req cr
join ahd.ctct cust on cr.customer = ctct.id
join ahd.ctct agent on cr.log_agent = ctct.id
where active_flag = 1

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