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When replying to an e-mail, how can I get my cc field and my subject field back?

Posted on 2008-10-09
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Last Modified: 2010-04-21
I have a user who clicks on Reply to reply to an e-mail, and there is no cc field and no subject field anymore.  There is only the To: field.  Please note that this is when he clicks to reply to a message.  It might also be when he hits NEW to create a new message.  I'm finding out for sure.  I know how to add fields in the inbox view.......but I've never had buttons/fields disappear in this area before.  Any advice is greatly appreciated.
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Question by:Ashlee833
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5 Comments
 
LVL 17

Expert Comment

by:Andres Perales
ID: 22678675
in that message window you should have an option menu and there it should list the show cc and show from and show bcc click on that and you should see them back.
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Author Comment

by:Ashlee833
ID: 22679377
If I click Reply........I see the Options menu, but it does not have those choices.  This is Outlook 2000.  
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LVL 17

Accepted Solution

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Andres Perales earned 50 total points
ID: 22680143
If its not already running, start Outlook. Open up a new email message.

2) In the menu bar, click on View. In the dropdown menu that appears, look for the item labeled that you want
3) Youll notice a new button,
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Author Comment

by:Ashlee833
ID: 22687594
Perlales answer was correct........however, to clarify:

2) In the menu bar, click on View.  In the dropdown menu that appears, look for the item labeled MESSAGE HEADER.  It toggles.  Click it and the cc and subject lines will be back, and they will stay back until next time you click on Message Header in the view menu.
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Author Closing Comment

by:Ashlee833
ID: 31504655
Thank you!
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