Solved

Tapes showing up as Unknown Media and seeing Cyclic Redundancy errors in event log

Posted on 2008-10-09
3
488 Views
Last Modified: 2013-12-01
Ok, Just got a new tape drive Dell SDLT320. When I installed symantec's driver from website, the driver shows as "QUANTUM SDLT320" even though it says Dell on the physical tape drive. Is this normail?

Anyways, the main question is. I have about 10 Quantum Super DLT 1 tapes that all show up as "UNKNOWN MEDIA" when I run an inventory. These are refurbished tapes but am a little doubtful all of these tapes are bad. I tried doing a QUICK ERASE MEDIA with no luck. I am also seeing many event log errors in the system log as follows-

SOURCE: dlttape-VRTS
EVENT ID: 7
DESCRIPTION: The device, \Device\Tape0, has a bad block.

One funny thing is that 1 of the 10 tapes seems to inventory as a "blank tape" and I was able to label it and was even able to run a full backup. The next night this tape failed with the error "Error reading/writing data from/to the media." and showed the same dlt-VRTS errors in the system log the same as the other 9 tapes.
0
Comment
Question by:jfilmore3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 22

Accepted Solution

by:
dovidmichel earned 300 total points
ID: 22695977
The drive is made my Quantum with a change to the outside and firmware as per Dell standards. So it is perfectly normal for it to show up as Quantum.

Spend the money for a new Quantum or Maxell tape and see how it works. Chances are there is a problem with those tapes.

I also recommend getting a copy of StorageCare Sage xTalk Management Console
http://cp-quantum.talismaonline.com/display/2n/articleDirect/index.asp?aid=1306&r=0.7547571

With it you can run diagnostics on the drive.
0
 
LVL 14

Assisted Solution

by:Hedley Phillips
Hedley Phillips earned 200 total points
ID: 22701202
Both Quantum and ADIC actually make the hardware for the SDLT drives. Dell badge them and add the Firmware.

When you put a new tape into the drive it will show up as unknown, as according to BUE's database, this tape is unknown. Run an inventory and then right hand click and give it a name.

But, as per DM's reply, I suspect your tapes and to be honest, if it is worth the time and hassle running a backup, I for one wouldn't chance my data restore to a refurb tape!

How much do you save on a refurb tape compared to buying new at: £22? Is losing all your data during a critical restore worth that saving?

I would say not.
0
 
LVL 14

Expert Comment

by:Hedley Phillips
ID: 22740895
Thanks for points and good luck with your backups.

Remember to test the data often as well. Luckily I seem to have cack-handed staff here so am often called to restore data. :-(

At least I know my backups work though.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking to recover an email message or a contact you just deleted mistakenly? Or you are searching for a contact that you erased from your MS Outlook ‘Contacts’ folder and now realized that it was important.
Microservice architecture adoption brings many advantages, but can add intricacy. Selecting the right orchestration tool is most important for business specific needs.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question