I have a Dell Optiplex GX280 with Windows XP Pro. The Windows XP had become corrupted as result of a Trojan and subsequent attempts get rid of it. When I put in the XP disk and started the repair installation, at a certain point a dialogue box appeared with:
Please insert the CD labelled "Intel(R) Graphics Media Accelerator Driver" and click 'OK'
I have no such CD (I bought the computer second-hand). Following your response to another question at http://www.experts-exchange.com/Software/System_Utilities/Drivers/Q_22982851.html
, I downloaded the file R153830.EXE from Dell and put it onto an empty CD. Then I restarted the repair-installation process and when I reached the above stage I put this CD into the drive and clicked 'OK'. The installation continued for a couple of minutes. Then I got another dialogue box saying:
The file igfxext.exe on Intel(R) Graphics Media Accelerator Driver is needed. Type the path where the file is located.
The default path suggested in the box below this was:
d:\dell desktop videos\video\intel video 184.108.40.20620\Win2000
Following a suggestion on the internet I entered "c:\windows\System32\" and clicked OK. I then got a dialogue box saying:
The software you are installing Intel(R) 82915G/GV/910GL Express Chipset Family has not passed Windows Logo testing to verify its compatibility with Windows XP.
It went on to recommend not installing. Since this file was obviously on my System32 directory and had been running fine with Windows XP I ignored the warning and proceeded. I then got a second request for the CD labelled Intel(R) Graphics Media Accelerator Driver, then after I complied a second request for isfxext.exe. This time when I entered "c:\windows\System32\" it refused to accept the 'OK', so I closed the dialogue box. I then got a third request for the CD labelled Intel(R) Graphics Media Accelerator Driver, but at this point the keyboard and mouse froze and I could not proceed any further. I had to switch off the computer power in order to get out of thw installation process.
When I switch the computer back on the installation process automatically starts up again.
Can you help?