• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1324
  • Last Modified:

What does "Delivery Receipt Requested" confirm?

EE
In an Outlook/Exchange 2000 environment, what does the "Delviery Recept Requested" option in a message confirm?  I was under the impression that it only confirmed delivery to the local Exchange server (the sender's Exchange server) but now I'm thinking it may actually confirm delivery to the recipient's mail server.  Any MS docs on this would be appreciated.  Thanks.
0
JohnDemerjian
Asked:
JohnDemerjian
  • 4
  • 4
  • 3
2 Solutions
 
ngmarowaCommented:
Delivery receipts can occur across domains depending on settings. You can block delivery receipts outside your domain
0
 
war1Commented:
Hello JohnDemerjian,

It confirms that Exchange has receive the email.  "f you are using the CW installation of Outlook with Microsoft Exchange Server as your mail service, Exchange will always respond to requests for a read receipt."

http://support.microsoft.com/kb/192929

Hope this helps!
war1
0
 
JohnDemerjianAuthor Commented:
war1

the support article you referenced doesn't specifically state that these receipts confirm delivery to the local vs. destination mail server.  you stated it confirms Exchange has received the email.  is that the local exchange server of the sender or the recipients mail server at a totally different company after traversing the Internet?  this is my real issue.  i need to know which delivery it confirms.
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
ngmarowaCommented:
The receipt comes from the destination server and it traverse through the internet back to your server. It confirms that the email is now the receivers mailbox
0
 
JohnDemerjianAuthor Commented:
ngmarowa:

can you please provide some documentation to support this statement.  i can't find that statement anywhere on the web and it is contrary to what i am seeing.  it would be nice to know one way or the other.
0
 
ngmarowaCommented:
Do not have documentation but from experience. A return receipt (delivery or read) will be treated as a normal email. When the sender has requested a delivery receipt an email is generated when the email is delivered. That how I understand it.

However some mail servers are configured to drop the return email hence you dont always get a delivered receipt. The main issue is that spammers can generate random emails and a delivery receipt can confirm that the email address exists and can target it rather than continue sending random emails.
0
 
JohnDemerjianAuthor Commented:
my experience, as of a minute ago, is that my local smtp server gives me the delivery receipt and says "i can't confirm the other side got it but i did send it".  i run exchange.  my friend runs notes and his smtp server says the same thing.  so it seems that the local smtp server sends the delivery confirmation and knows nothing about the remote smtp.
0
 
war1Commented:
You asked, "you stated it confirms Exchange has received the email.  is that the local exchange server of the sender or the recipients mail server at a totally different company after traversing the Internet?"

It is the receiving server.
0
 
war1Commented:
Perhaps you selected Delivery Receipt, which confirms delivery from your SMTP server, and not Read Receipts, which confirms delivery at destination server.
0
 
ngmarowaCommented:
If your server is sending it, it means that your server has successfully sent the email to the destination server and the mailbox exists on the destination server.

Try sent an email to a non-existent email address and request a delivery receipt. I bet you wont get it meaning you only get the confirmation if the email if sent successfully and the mailbox exists. Your server may be the one sending the email but the trigger is from the destination server.
0
 
JohnDemerjianAuthor Commented:
thanks to you both.  sending an email to a non-existent email address, as suggested, was the thing that made me a believer.  
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

  • 4
  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now