menreeq
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User cannot connect to exchange server
We are running in a Terminal server environment and one of our users can no longer open outlook because the exchange server appears to be offline, but this is not the case. The user also cannot access the owa site from with in her terminal server session. I have tried creating a new profile but out look does not sync with exchange server. I restarted the exchange server and the terminal server to no avail. Any insight would be appreciated.
Thank you
Thank you
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ASKER
I checked and am able to ping the fully qualified domain name. I am not able to get to the owa site though.
The OWA site, can you access it on the server itself?
Let's check the event viewer too... anything in there to cause concern?
Let's check the event viewer too... anything in there to cause concern?
can you telnet on port 80 to the owa server?
ASKER
Other users are able to access the owa site. When I give the user domain admin permissions everything works. as soon as I remove domain admin right it fails again.
check the permissions on the owa website in IIS that the everyone goup is permitted to read
ASKER
My apologies for not getting back to anyone sooner. I appreciate all suggestions, but the issue turned out being a permissions problem. We have folder redirection in place for every user profile. Allowing the user in question ownership of her profile and sub folders resolved the issues. Thank you everyone for you time and efforts.
ASKER