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Why is some email from a specific user going into my Outlook 2007 junk box and other emails from them being delivered to my inbox?

Posted on 2008-10-09
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Last Modified: 2010-03-06
Why is some email from a specific user going into my Outlook 2007 junk box and other emails from them being delivered to my inbox?  I am using XP Pro SP3
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Question by:RBWLogistics
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by:Bertling
ID: 22679497
just add them to the safe senders to prevent this.. i hate the junk mail tool its pretty creap IMO
any way just do this:
in outlook click tools > options
click junk email button
click safe senders tab
add the email address here.
hope this helps
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Accepted Solution

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jfurnariFGI earned 125 total points
ID: 22680216
As for why are some messages going to the junk email, it depends on the thresh hold determined by the Exchange administration.
Perfect examples of emails that end up in junk or trigger the spam filter from outside the domain are ones with no title, a very vague title like "hey" or "info".  Some other ones that will trigger have an attachment or a significant amount of addresses the email is forwarded to .
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