Project Server 2003 Resources are missing from the Enterprise Resource Pool

I have recently added a new user to the AD and included them in all of the appropriate Project Security Groups (Team Members in this case). This Resource shows up as a user in Project Web, but does not show up as a Resource in Project Web. The user is also not available as a resource when I use the "Add Resources from Project Server" option in Project Professional. I have tripple checked that this user is added to the correct groups and have also been able to successfully add another new user without this trouble. Does anyone know why or how I can try to troubleshoot this further? -Thanks!
LVL 1
gtinAsked:
Who is Participating?
 
bobsegrestCommented:
Hello gtin,

The process you have described is used to create an account rather than a resource.  An account allows someone to connect to the project server, a resource is assigned to complete work on a project.  The process you are using is fine if you only need to give someone access to the project server.

To create a resource, or a resource with an account, do the following:

Open Project Professional 2003 and connect to the project server as a project server administrator.

Open the Enterprise Resource Pool (Tools | Enterprise Options | Open Enterprise Resource Pool).

Click the Open/Add button on the Open Enterprise Resources dialog.

Right-click the header on the Resource Sheet view and insert the Windows User Account column.

Enter the new information for your new resource/account on the Resource Sheet.  If you have already created an account, it is a good idea to enter exactly the same Resource Name and Windows User Account.  If you don't you will need to merge the resource and account together later.  I also recommend that some nominal value (one dollar?) be consistently assigned to every resource.  If you don't do this, your earned value numbers will always be zero...

Click the Save button and close the open Enterprise Resource Pool.

At this point you should have a functional resource.  Because you entered a Windows User Account when you created the resource, a project server account was also created with Team Member privileges.

Does this solve your problem?

Bob Segrest, PMP
MCITP, Microsoft Project Blackbelt
0
 
gtinAuthor Commented:
Thanks Bob:

Should I see all of my other resources listed on the Resource Sheet in this example, or no? (I don't.. it's blank). I'll cary on anyway and let you know what happens.

Thanks!
0
 
gtinAuthor Commented:
Bob:

That does appear to have solved the problem. However, I am concerned that I do not have any of my other resources listed in the ERP Resource Sheet. I'll open a seperate question on that though.. thanks a lot!
0
 
gtinAuthor Commented:
Bob:

I went back to look and realized that I had not selected any resources in the previous screen and therefore no resources showed up on my Resource Sheet. All is good now.. thanks again!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.