Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

User being logged out immediately after login

Posted on 2008-10-09
2
Medium Priority
?
323 Views
Last Modified: 2013-11-25
this morning I have one user, out of 110, that can not access his exchange mailbox. Receives the "Folder cannot be opened" error message when attempting to open Outlook.

When viewing the Security log on our Exchange Server, it shows that it is logging in the user and then immediately logging him out. See below. Notice that the time for the logon and logoff are identical.

AND, it never shows him as being logged into the Mailbox Store.

Any ideas what might be going on? Or even better, suggestions on how to correct it?

Security Log:
Event Type:      Success Audit
Event Source:      Security
Event Category:      Logon/Logoff
Event ID:      540
Date:            10/9/2008
Time:            10:24:53 AM
User:            DM576886\UserX
Computer:      MAILSERV
Description:
Successful Network Logon:
       User Name:      UserX
       Domain:            DM576886
       Logon ID:            (0x0,0x63F3F14)
       Logon Type:      3
       Logon Process:      Kerberos
       Authentication Package:      Kerberos
       Workstation Name:      
       Logon GUID:      {c3f84d29-700d-201e-d567-cb8b7c4e0f6d}
       Caller User Name:      -
       Caller Domain:      -
       Caller Logon ID:      -
       Caller Process ID: -
       Transited Services: -
       Source Network Address:      10.204.40.28
       Source Port:      4013

Event Type:      Success Audit
Event Source:      Security
Event Category:      Logon/Logoff
Event ID:      538
Date:            10/9/2008
Time:            10:24:53 AM
User:            DM576886\UserX
Computer:      MAILSERV
Description:
User Logoff:
       User Name:      UserX
       Domain:            DM576886
       Logon ID:            (0x0,0x63F3F14)
       Logon Type:      3



0
Comment
Question by:FEDEXECA
2 Comments
 
LVL 18

Accepted Solution

by:
kjanicke earned 2000 total points
ID: 22685227
Can they go to another machine and try logging on?  Is it isolated to just one workstation?

You could try running outlook in safe mode to disable all add-ins.  You can also use the outlook /rpcdiag switch.
http://office.microsoft.com/en-us/outlook/HP012185891033.aspx
Opens Outlook and displays the remote procedure call (RPC) connection status dialog box.

0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…
Suggested Courses

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question