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VSS Service stops with no Event ID logged.

Posted on 2008-10-09
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Last Modified: 2012-06-27
I have a customer with Wndows Server 2003 SBS.
We run nightly NTBackup jobs for Exchange and other data.
We get an alert from our monitoring software that Volume Shadow Copy Service has stopped. But there is nothing in system or application event logs indicating that the service stopped.
The alarm is reported about 20 minutes after NTbackup logs show the backup completing.
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Question by:RichSRV2Win
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3 Comments
 
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Expert Comment

by:sk_raja_raja
ID: 22681076
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Author Comment

by:RichSRV2Win
ID: 22688789
Thanks for the Response sk_raja_raja,
The First link provided goes to an event ID, but that's part of the problem. Even though the monitoring software sees that the VSS service has stopped; there are absolutely NO event ID's logged concerning VSS or Volume Shadow Copy in the event logs.
This is what concerns me. No Event ID's at all? Something has to be wrong.

I did find something from the second link; I have several writers in the Failed state, and Acronis is installed as a provider but that's what we use as a backup of the C: drive of the server in case the server completely crashes.
I checked but can't seem to find a VSS Rollup that applies to 2003 SBS, only for Standard.

Here's what I got from VSSadmin
C:\Documents and Settings\Administrator>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {dfdda699-1e7f-4be9-9c7c-fbbb6d0136c2}
   State: [10] Failed
   Last error: No error

Writer name: 'MSDEWriter'
   Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
   Writer Instance Id: {94ddc7d7-852a-49f9-b241-646d70bb5d90}
   State: [1] Stable
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {e2d445cf-f471-4ca4-a61b-05d070954f49}
   State: [10] Failed
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {91c639f1-15e8-448f-b27c-d84e9631ee87}
   State: [1] Stable
   Last error: No error

Writer name: 'WINS Jet Writer'
   Writer Id: {f08c1483-8407-4a26-8c26-6c267a629741}
   Writer Instance Id: {db79f3ad-2638-4f09-b555-f300deff7047}
   State: [10] Failed
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {009bc5d7-26b3-48c3-bba1-235a224a518c}
   State: [10] Failed
   Last error: No error

Writer name: 'Event Log Writer'
   Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
   Writer Instance Id: {e0d46395-630f-4e51-9e7f-13771de66e85}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {c15c6703-7c9f-4250-ab19-26449aef8383}
   State: [1] Stable
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {c17ed71e-e1ee-4d11-bbef-671d8b46ab96}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {b48c0178-053c-4025-9ac0-19ec99121dbb}
   State: [10] Failed
   Last error: No error

Writer name: 'Dhcp Jet Writer'
   Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
   Writer Instance Id: {6b8a086e-591f-4b67-93e5-116876e6b2cb}
   State: [10] Failed
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {57117aed-4947-4e4f-ba24-70830d416ed9}
   State: [10] Failed
   Last error: No error

Providers:
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7

Provider name: 'Acronis VSS HW Provider'
   Provider type: Hardware
   Provider Id: {f5dbcc43-b847-494e-8083-f030501da611}
   Version: 1.0

Thanks in advance for your help.
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Accepted Solution

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RichSRV2Win earned 0 total points
ID: 23066212
I never did find a solution to this issue but after restarting VSS at one point I didn't have the failed writers. This had been performed before but didn't clear the failed state.
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