Help analyzing Windows minidump files to troubleshoot Blue Screens
Posted on 2008-10-09
One of the Dell computers at our company has been experiencing the BSOD for quite some time, however, they are few and far between (about once per month).
The most recent message states:
The problem seems to be caused by the following file: Ntfs.sys
NTFS.sys -Address F730663F base at F7304000, DATESTAMP 45XX56A7
I am not able to find out what the previous ones said, but by analyzing the minidumps in WinDbg, i can see that the errors are not the same.
Attached are the 9 most recent minidump files. I have tried opening some of these in WinDbg, a few of them say Memory Corruption, others reference problems with other files, such as NTFS.sys, ntoskrnl. My initial impression is that the ones referencing specific files are probably caused by the underlying memory problem.
I ran the dell diagnostic utility included in the boot menu for this computer, and found no errors. I know that bad memory can still pass this test, but I wanted to make sure that there aren't other problems and that memory is the only problem.
Can we tell if those other errors are caused by bad memory as well? I am new to using windbg. EE will not let me attach a zip file containing the dmp files, i will try hosting it and updating this question.