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Exchange Server 2003

Posted on 2008-10-09
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Last Modified: 2010-05-18
I have some people in our company not able to receive outside email.  We changed websites last week so that might have something to do with it but it has not affected everyone.  This is the message I get back from email I attempted to send.

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 recipient <someone@somewhere.com> unknown #292 (k98A4A228980290900) (state 14).



Any help would be appreciated
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Question by:EABOD
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Expert Comment

by:Andres Perales
ID: 22680469
Not sure I understand the question completely when you mean you changed websites do you mean you added a domain name or you changed you domain name, meaning @somename.com?
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LVL 18

Expert Comment

by:flyingsky
ID: 22680477
"We changed websites last week" can you post more detail about this?
also make sure recipient policy is configured correctly
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Bertling earned 500 total points
ID: 22680520
have you any spam filter by any chance also?
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Author Comment

by:EABOD
ID: 22680522
We changed our website host provider and also where we park our DNS
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Expert Comment

by:flyingsky
ID: 22680555
Do you have more than one MX record?
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Expert Comment

by:Andres Perales
ID: 22680562
just the dns for your webserver or all of your DNS
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Author Closing Comment

by:EABOD
ID: 31504742
Thanks guys our spam filtering service didn't sync our mailer table IP and recipient checking IP.  I appreciate all the help
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PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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