Initializing memory procedure

Not been able to initialize memory on any of our 4650's must be doing something wrong. Can access "cold reset" when I press and hold Check button but nothing when holding menu just shows memory 128mb

I power off/on then pressing and holding menu button as memory counts, once 3 LED's below menu button light together I am releasing menu button then press down button, tried up and return on the many times I have tried the sequence.

Thank you, in anticipation Paul

There is a down and up button below and above tick button and a return to the left.
Paul-RAsked:
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joedConnect With a Mentor Commented:
Try this procedure. Note yo uneed to wait for the memory to start counting before pressing the menu button.
1. Turn the printer on.
2. When the memory count start Press and Hold the "Menu" button.
3. Release the "Menu" button when all 3 LEDs are illuminated.
4. Press the 'back' button.
5. The display will then show "Initialize disks".
6. Press the green "Check" button to start the process. This will take some time.
7. The printer will automatically come back to "Ready" after this procedure.
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Paul-RAuthor Commented:
Thank you, for your help. Spot on.
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