Solved

sharing & accessing Inbox subfolders

Posted on 2008-10-09
3
3,300 Views
Last Modified: 2012-05-05
We are using Outlook 2007 and Exchange 2007 server.  One user created a subfolder under her Inbox with documents and would like another user to be able to access the subfolder's contents only.  She right clicked on the subfolder, clicked on "change sharing permissions" and added the user with customized permissions.  The other user from their Outlook then clicked File > Open > Other User's Folder > and selected the original user's name from the list.  However the only options available for opening were "Calendar, Contacts, Inbox, Journal, Notes, Tasks".  When clicking "OK" the second user received the error: "cannot display the folder. the inbox folder cannot be found."  What step are we missing?
0
Comment
Question by:OFYIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 1

Accepted Solution

by:
Ranjithsk earned 125 total points
ID: 22681241
To share a folder other than the default sharable folders(Inbox,Contacts,Calandar etc), the  second user must have at least view permission on the top level folders.For example, if you are sharing a folder "Projects" below inbox, you must give sharing permission on Mailbox as well as Inbox, as the path to the folder Projects is Mailbox -> Inbox -> Projects.Then connect the default folder on the other user's outlook  

So the steps are ...

1. Right click the Root of the mail-box shown as Mailbox-Your Name.Select Properties
2. Select Permission Tab.
3. Add the user's name and select the permission level as at least reviewer.
4. Do the above steps to give permission on each folder that is higher in the folder tree including the default folder in the tree.
5. Give appropriate permission on the folder to be shared.


On the other user's outlook

   1. Go to Tools menu, click E-mail Accounts.
   2. Click View or change existing e-mail accounts, and then click Next.
   3. Click the Exchange Server account, and then click Change.
   4. Click More Settings.
   5. Select Advanced tab, under Mailboxes, click Add.
   6. Type the other user's name, and then click OK twice.
   7. Click Next, and then click Finish.
0
 

Expert Comment

by:cnbwax
ID: 24436823
Will those steps work for sub calendars as well?
0
 

Expert Comment

by:UR308
ID: 28272156
If you dont want the other user to see the contents of the parent folders then you need to mark the permissions as none on each parent folder until you get to the child folder that you want them to have access to.Then set the permissions that you want them to have.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question