We are using Outlook 2007 and Exchange 2007 server. One user created a subfolder under her Inbox with documents and would like another user to be able to access the subfolder's contents only. She right clicked on the subfolder, clicked on "change sharing permissions" and added the user with customized permissions. The other user from their Outlook then clicked File > Open > Other User's Folder > and selected the original user's name from the list. However the only options available for opening were "Calendar, Contacts, Inbox, Journal, Notes, Tasks". When clicking "OK" the second user received the error: "cannot display the folder. the inbox folder cannot be found." What step are we missing?