Yesterday I set up a new group policy in Active Directory 03 to redirect My Documents folders to a network drive, and added a few users to a test group, because I'm still learning this as I go, and now I'm glad I did. After these users rebooted, it created the folder with exclusive rights and properly redirected all the data. They were able to work throughout the day without any problems. Today, they can browse through the My Documents folder and any sub folders, but whenever they try to access a file, they get a message stating that they cannot open the file because it is either encrypted or read only.
After the folder was created yesterday, when I was logged in as domain admin, I didn't have access to the folder at all, even to change the permissions. So, as admin, I took ownership and gave domain admins full access so that Veritas Backup Exec would be able to access the folders and do its job. After I changed these permissions, I verified that the user and domain admin were the only ones who could access the folder, and everything seemed good until this morning when they cannot access their own files but I still can as domain admin.
This is my first question here as a growing IT tech, so be gentle, but I'd appreciate the help, and I hope I didn't leave out too much information that would be useful to figuring my situation out.