Computer loses connection to server
Posted on 2008-10-09
I work for an accounting firm and we are trying to go paperless. I have a HP desktop, with a 2.4ghz dual core processor 2gig ram and a Gigabit NIC, that we are using as the OCR machine and it is located in the server room and connected to the switch with a 3 foot cable. The backbone of the network is made up of a domain controller and two terminal servers.
The OCR machine has a piece of software on it that monitors a certain folder on one of the terminal servers and when a scanned Tiff appears the software converts it to PDF, while performing the OCR, and moves the pdf to a users inbox.
The problem I am having is that on a daily basis the desktop loses the connection to the server. The monitoring software can not see the folder it monitors anymore and I am unable to browse the server drive until i reboot the machine.
The power options on the desktop are set to "always on". The only thing that seems out of place is in the event viewer on the desktop there is an Error with the source being Netlogon that reads "No domain controller is available for MMC due to the following: There are currently no logon servers available to service the logon request."