I'm having a weird issue, I've got a tape drive crash few days ago and i purchased a used one. The tape by itself is fully functional but when I put it in the library I cant do any. Ive verify the SCSI ID and its fine he took the same as the old unit. I did some basic test already.. but Im not sure if I need to look at the tape or soft.
On the library, I start a cleaning job from the control panel, it took the tape into the drive, clean itself and put it back so I think the library is ok.
When Im starting a cleaning job on VERITAS, it says 10-15% done but no tape has been moved to the tape drive. Normally, we can see a green arrow on the tape unit when its used.
Anyone have an idea where I can look first to troubleshoot our issue? Software ? hardware? Sun tech charge around 1000$ for a visit!