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Why is Symantec Ghost Boot Wizard Crashing?

Posted on 2008-10-09
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Last Modified: 2013-12-02
Background: Symantec Ghost 2.5 was installed on a Windows Server 2003 machine, ran live update to build 2141, I set up my tasks to take an image, ran the task and was informed the image creation task had failed due to a SATA controller driver not being loaded into the PreOS WinPE. I opened up the Ghost boot wizard and tried to add the correct driver, I recieved a runtime error and the program crashed. Based on some other advice I decided to edit the pci.manifest.txt  so it would no longer look for this driver.

After that the image creation was successful

Problems:
The console seems to work fine, but I am having a lot of trouble with Ghost Boot Wizard.
-If I try to refresh WinPE I recieve and empty error message
-If I try to select all available drivers for WinPe I recieve an empty error message
-If I try to load an external driver I recieve a runtime error resulting in a program crash
-If I try to create a WinPE boot disk I recieve a runtime error resulting in a program crash
-If I try to create a PCDOS boot disk I recieve a runtime error

I have also tried installing Ghost 2.5 on my local vpc with the same results

You can refer to the thread here for further information:
https://forums.symantec.com/syment/board/message?board.id=109&thread.id=16669
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Question by:cbccts
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SysExpert earned 500 total points
ID: 22684008
1) I would try the older version or the DOS version if still available. It may be in the Program file directory of ghost.

See these to on how to create a universal boot CD with ghost on it for DOS mode, so that restores can be handled via a simple mapped drive in DOS.

The Universal TCP/IP Network Bootdisk is a DOS
http://www.netbootdisk.com/

Universal Ghost boot CD

http://www.webs05.com/2007/10/16/how-to-create-a-ghost-boot-cd.html

I hope this helps !
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