mansurw02
asked on
WatchGuard Firebox IPSec VPN Timeout Issue
I think my VPN might be timing out in a strange manner. The MUVPN remains connected but after some time, I am unable to access anything on the network unless I reconnect the VPN. Once I reconnect, everything is fine again. My developers who are constantly sending data through the VPN have not mentioned anything about it. My supervisor and I use the VPN but the connection is often left idle. We are the ones who lose the ability to communicate to the network unless we reconnect the VPN.
SOLUTION
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We are using the X10e-W (Firebox X).
I am not sure how that differs from your version; however if you go to the VPN configuration, select the VPN Keep Alive section and add the local Host IP address of the other point to the Echo Host list.
Hope that helps.
I am not sure how that differs from your version; however if you go to the VPN configuration, select the VPN Keep Alive section and add the local Host IP address of the other point to the Echo Host list.
Hope that helps.
ASKER
I've got the Firebox X5500e. I don't see an option like that. Thanks for helping.
ASKER CERTIFIED SOLUTION
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ASKER
It's working fine now. Thanks for the help!
The problem is that the firewall is sending a keep alive packet to the muvpn client on udp port 4500. When there's no exception in your windows firewall (udp 4500) then you are disconnected after 3 minutes. this is only applicable with the muvpn software ver 10.00.... and newer
First create a folder in root of C: named Ping (or wherever, whatever)
Then created a batch file png.bat in Notepad or your favorite text editor
Place the following line in the batch file and save where 10.0.0.10 is the IP of a remote resource such as a server:
ping 10.0.0.10 –n 1
Save the batch file
Then create a 2nd file in that same folder called png.vbs (from notepad or text editor). Just copy and pasted the following and change the file path if you are not following this example.
Set WshShell = CreateObject("WScript.Shel
WshShell.Run chr(34) & "C:\Ping\png.bat" & Chr(34), 0
Set WshShell = Nothing
Save the png file
Set-up a scheduled task in Windows Task Scheduler to run every day starting at 12:01am – and will repeat every 3 minutes or whatever time before it times out until 11:59pm.
Then created a batch file png.bat in Notepad or your favorite text editor
Place the following line in the batch file and save where 10.0.0.10 is the IP of a remote resource such as a server:
ping 10.0.0.10 –n 1
Save the batch file
Then create a 2nd file in that same folder called png.vbs (from notepad or text editor). Just copy and pasted the following and change the file path if you are not following this example.
Set WshShell = CreateObject("WScript.Shel
WshShell.Run chr(34) & "C:\Ping\png.bat" & Chr(34), 0
Set WshShell = Nothing
Save the png file
Set-up a scheduled task in Windows Task Scheduler to run every day starting at 12:01am – and will repeat every 3 minutes or whatever time before it times out until 11:59pm.
ASKER