Migration Error 5302
Posted on 2008-10-09
I have inherited an old BES 3.6.x server (Windows 2000 w/ SQL 2000; fully patched). The Exchange server is (Windows 2000 w/ Exchange Enterprise 2003; fully patched) I dont have too much experience with Bes other than basic administration. Also, I have none of the original installation media for the BES 3.6.x. I had nothing to do with the setup of this server and no one has any historical documentation on how it was setup (i.e. which accounts they used, etc). There was no BESAdmin account in AD so whoever did this did it his own way. This server is failing and needs to be decommissioned. Too many things wrong with it to list but I can get it up and running for brief periods of time and it seems to operate normally for awhile before it abends. It will deliver emails to the handhelds and RepliGo is still working on it as well.
I have a new server (Windows 2003 w/ SQL 2000; fully patched) ready to receive BES 4.1.6 which I intend to install on it. I have been following the installation guides in prepping the new server and I was going to attempt to do a cut-over upgrade as recommended by RIM. However, when I get to running the migration in preview mode the log states: MAPI : Failed to initialize MAPI with profile <xxxx>. error 5302.
I am not entirely sure that I am using the right MAPI profile as I have found 3 different references for MAPI profiles in various places for the old BES. I tried all 3 and none will connect properly. But then on the other hand, I am not entirely sure something on the old server is just not working right due to its crippled state, so one of them may be actually the right profile. Also, I am running the besmigration.exe from the new server.
The user group for this server is only about 20 people / blackberrys in a single domain.
So I guess I have 2 questions at this point:
How can I confirm exactly which is the proper MAPI profile I should be using with the 3.6.x server? (I would like to do the migration if possible to minimize down time.)
Can I just scrape trying to do a migration and setup the new server (4.1.6) and all services using the old SRP information (Identifier, key, Host)? Then reactivate the users on the new server?
Or does someone have a suggestion as to a better way to handle this?
I don't see a proper section fro BES at a server level sorry if this the wrong forum