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Microsoft, Windows, 2003, Terminal Service Access

Posted on 2008-10-09
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Last Modified: 2012-05-05
Good afternoon~

Please help me solve this urgent matter. (See the attached file)

Thank you.

<Error Message>
Windows  Logon Message ; The user do not have the authority for Remote Desktop Users& (Actually, I translated the Korean into English&so, I briefly wrote that message.)

<Problem Description>
Although I gave all users the authority for Remote Desktop Users, some users do not access the server that there is Terminal service. (Please see the below screen shot.)
At the first day I gave all users the authority for Remote Desktop Users, its possible to use Terminal service server through Remote Desktop Connection. When I checked this in a few weeks, the only two users are accessing Terminal service server through Remote Desktop Connection.
One user changed the password and then his access has no problem so far. The other user did not change the password but he is continually and regularly logging Terminal service server through Remote Desktop Connection. The remaining users did not any action and could not access that server.
So I reset the password for the users who couldnt access, then all users are able to connect the Terminal server. However, very next day, all users (except for the above-mentioned two users) dont connect it, again.
CASE1-2008-10-10.pdf
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Question by:Judy-Park
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Accepted Solution

by:
Michael Pfister earned 500 total points
ID: 22686452
It might be a licensing issue. Check the terminal servers event log for errors or warnings when a user tries to log on.
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LVL 28

Assisted Solution

by:Michael Pfister
Michael Pfister earned 500 total points
ID: 22686517
Also make sure the domain's Remote Desktop Users group is a member of the Remote Desktop Users group locally on the terminal server (assuming terminal server is a member server and not a domain controller).
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