I have some problems regarding user mailboxes on exchange 2003. They have deleted most of the bigger e-mails but the mailbox in mailbox store don't reduce in size. How to I "force" it to delete the emails that have been deleted on users computers? I believe I have put a deleted mail recovery option for the last 30 days but when they delete it with shift+delete shouldn't it be erased immediately?
Should I do a backup or defragmentation?
Thank you for your help!