Marinxy
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User deleted mail (shift+del) but user mailbox is still oversized...
Hello!
I have some problems regarding user mailboxes on exchange 2003. They have deleted most of the bigger e-mails but the mailbox in mailbox store don't reduce in size. How to I "force" it to delete the emails that have been deleted on users computers? I believe I have put a deleted mail recovery option for the last 30 days but when they delete it with shift+delete shouldn't it be erased immediately?
Should I do a backup or defragmentation?
Thank you for your help!
I have some problems regarding user mailboxes on exchange 2003. They have deleted most of the bigger e-mails but the mailbox in mailbox store don't reduce in size. How to I "force" it to delete the emails that have been deleted on users computers? I believe I have put a deleted mail recovery option for the last 30 days but when they delete it with shift+delete shouldn't it be erased immediately?
Should I do a backup or defragmentation?
Thank you for your help!
* Also it could be that the users size of the "deleted items" folder is taking most of the space.
* You could check that in the ESM, after you select the mailbox, in the view menu of ESM click on Add Remove Columns and then from there add the Deleted Items (KB) column too.
* That would show you how much space is the deleted items consuming, thereby you could clear some of the huge emails from "Recover Deleted Items" option from Outlook or from Exmerge
Hope this helps (^_^)
* You could check that in the ESM, after you select the mailbox, in the view menu of ESM click on Add Remove Columns and then from there add the Deleted Items (KB) column too.
* That would show you how much space is the deleted items consuming, thereby you could clear some of the huge emails from "Recover Deleted Items" option from Outlook or from Exmerge
Hope this helps (^_^)
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Oh, and you can do this per user mailbox too in their own deleted items retention setting. If there is just a few users with large mailboxes that have shift + deleted to help you clear up space, but you don't want to delete everyones.
Cheers.
Cheers.
And just a bit more to clarify.
When people leave the company I work for, a lot of them Shift + Delete emails thinking we cannot get to them, but with the Deleted Items Retention, we can recovered them up until the point we set it to (in our case 90 days).
That's what it is there for.
When people leave the company I work for, a lot of them Shift + Delete emails thinking we cannot get to them, but with the Deleted Items Retention, we can recovered them up until the point we set it to (in our case 90 days).
That's what it is there for.
also chek the users AD account to make sure that they dont have a set limit.