I actually need a piece of advice on archiving large amounts of e-mail on one of our customers network.
They use an Exchange 2003 standard mailserver and have about 60 employees. Those employees receive and sent lots and lots of e-mail (mostly with attachments) and so gather large amounts of e-mail. Since they manage to gather several gigabytes of e-mail per user in only a few months, they quickly receive a message from the server that their mailbox is reaching the 2Gb limit.
At that point the user decides to archive to a PST files and that's where the real mess begins....
They create PST files locally or on the network but most of the times they don't even know where did put it as long as they can clean up their mailbox and carry on working.
The problem that arises is that lots and lots of PST files are scattered all over the network and most of them aren't being backed up since theyre stored locally. Microsoft strongly advises not to use PST files on a network and even if I do, the laptop users won't be able to access those while being on the road.
I have looked at solutions like GFI Mail Archiver but I'm not sure what to think about it. Because all mail is being "archived" through the journaling option in Exchange, you're actually archiving ALL mail instead of portions of it. And the PST files they already have, can't be merged into the GFI database.
What's the best thing to do here? Should I consider upgrading to Exchange 2007? I read that it doesnt has any mailbox size limit so that way we don't need to archive anymore right?
Thanks in advance!