Solved

Problems setting up remote printing to public IP address

Posted on 2008-10-10
5
690 Views
Last Modified: 2012-05-05
We need to setup printing from one location to a TCP/IP enable printer in another. The printing location has an HP2015dn and a Sonicwall TZ170. The Sonicwall is set in 1-to-1 NAT mode.

Let's say the private IP of the printer is a.b.c.d and the public IP on the Sonicwall is w.x.y.z. I have configured the Sonicwall to translate traffic from w.x.y.z to a.b.c.d The firewall is open for TCP9100 (RAW) on w.x.y.d (Don't worry, I have restricited the source address to the remote office's IP only) We have several other IP addresses configured in this way on this Sonicwall, translating to mail servers, Citrix servers, File servers etc and they are all working properly, therefore I am pretty sure the NAT config is correct, although perhaps I need to open some other ports in the firewall.

In the remote office I have installed a local printer on my PC connecting to a TCP/IP port configured as the public address of the printer i.e. w.x.y.z, however the print documents are just sitting in my local print queue.

Thanks.
0
Comment
Question by:pedcom
  • 3
  • 2
5 Comments
 
LVL 38

Expert Comment

by:Herman D'Hondt
Comment Utility
I assume you can pring the printer from the PC.

Try also opening ports 161 and 162 (SNMP). And, if the driver is set to use LPR instead of Raw, you need to open port 515.
0
 

Author Comment

by:pedcom
Comment Utility
Thanks hdhondt,

I've actually set the firewall to allow all ports through to the printer temporarily.
0
 
LVL 38

Assisted Solution

by:Herman D'Hondt
Herman D'Hondt earned 250 total points
Comment Utility
Can you actually ping the printer? If you can, can you telnet to it?
0
 

Accepted Solution

by:
pedcom earned 0 total points
Comment Utility
Hi hdhondt,

No I couldn't telnet or ping. I spoke to their ISP again and the range they gave me wasn't useable. That is now resolved and printing is working fine.
0
 
LVL 38

Expert Comment

by:Herman D'Hondt
Comment Utility
Glad it's been resolved, but it looks as if you left out some vital information, such as the fact you are using an ISP, and the actual IP addresses.

You should provide some more detail so others will have a better idea what the problem was. Then close the question and reclaim your points as you fixed it yourself.
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Suggested Solutions

Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
I found an issue or “bug” in the SonicOS platform (the firmware controlling SonicWALL security appliances) that has to do with renaming Default Service Objects, which then causes a portion of the system to become uncontrollable and unstable. BACK…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now