Improve company productivity with a Business Account.Sign Up

x
?
Solved

Problems setting up remote printing to public IP address

Posted on 2008-10-10
5
Medium Priority
?
704 Views
Last Modified: 2012-05-05
We need to setup printing from one location to a TCP/IP enable printer in another. The printing location has an HP2015dn and a Sonicwall TZ170. The Sonicwall is set in 1-to-1 NAT mode.

Let's say the private IP of the printer is a.b.c.d and the public IP on the Sonicwall is w.x.y.z. I have configured the Sonicwall to translate traffic from w.x.y.z to a.b.c.d The firewall is open for TCP9100 (RAW) on w.x.y.d (Don't worry, I have restricited the source address to the remote office's IP only) We have several other IP addresses configured in this way on this Sonicwall, translating to mail servers, Citrix servers, File servers etc and they are all working properly, therefore I am pretty sure the NAT config is correct, although perhaps I need to open some other ports in the firewall.

In the remote office I have installed a local printer on my PC connecting to a TCP/IP port configured as the public address of the printer i.e. w.x.y.z, however the print documents are just sitting in my local print queue.

Thanks.
0
Comment
Question by:pedcom
  • 3
  • 2
5 Comments
 
LVL 39

Expert Comment

by:hdhondt
ID: 22691700
I assume you can pring the printer from the PC.

Try also opening ports 161 and 162 (SNMP). And, if the driver is set to use LPR instead of Raw, you need to open port 515.
0
 

Author Comment

by:pedcom
ID: 22703499
Thanks hdhondt,

I've actually set the firewall to allow all ports through to the printer temporarily.
0
 
LVL 39

Assisted Solution

by:hdhondt
hdhondt earned 1000 total points
ID: 22708520
Can you actually ping the printer? If you can, can you telnet to it?
0
 

Accepted Solution

by:
pedcom earned 0 total points
ID: 22709879
Hi hdhondt,

No I couldn't telnet or ping. I spoke to their ISP again and the range they gave me wasn't useable. That is now resolved and printing is working fine.
0
 
LVL 39

Expert Comment

by:hdhondt
ID: 22709910
Glad it's been resolved, but it looks as if you left out some vital information, such as the fact you are using an ISP, and the actual IP addresses.

You should provide some more detail so others will have a better idea what the problem was. Then close the question and reclaim your points as you fixed it yourself.
0

Featured Post

NEW Internet Security Report Now Available!

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out this quarters report on the threats that shook the industry in Q4 2017.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Quality of Service (QoS) options are nearly endless when it comes to networks today. This article is merely one example of how it can be handled in a hub-n-spoke design using a 3-tier configuration.
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…

608 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question