HP 2015 dn printer

I have a HP 2015 dn printer that I want to set up on a network. I want to find the IP address that it is grabbing from the DHCP server. I tried press the green button but it only printed a page with the diffrent kind of connection. No IP configuration. Any thoughts on how to see what IP it id getting if any?
Neal_876Asked:
Who is Participating?
 
Robbie NelsonConnect With a Mentor IT ManagerCommented:
Hi Neal,

Did you press the "go" button for at least 5 seconds? You also might want to try this link http://www.hp.com/pond/firmware/hidden/P2015FWUpg20070810.html - a firmware upgrade might resolve your issue. Hope this helps.

dragon24
0
 
joedCommented:
When you print the configuration page the network configuration should also print it will also print the network configuration. Hold the GO for 5 seconds when the printer is sitting ready to print the page.

0
 
Neal_876Author Commented:
dragon24: and joed:
Thank you for responding!  I tried the firmware upgrade and then it worked.
0
 
Robbie NelsonIT ManagerCommented:
Neal, glad to hear it worked!

Dragon
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.