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McAffee How to configure to allow ports , slowness in internet browsing

Posted on 2008-10-10
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Last Modified: 2013-11-22
I have installed Oracle software ( specifically Business Intelligence) on my PC. Everything worked well

When the company installed McAffe, internet connections are strange and slow

When I reboot, theURLs which worked before, displays " page Not found". About, I did not time it, 10 minutes later, the same URL when refreshed works
version: Viruscan enterprise 8.0.0

1. Is there a log where I can find the exact errors ( especially about port settings etc)
2. How to find what is the settings and tweak the configuration

Thanks
0
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Question by:Greens8301
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15 Comments
 

Author Comment

by:Greens8301
ID: 22687239
Does McAffe automatically installs any firewall or something
How to find if McAffee configured any firewall

Thanks
0
 
LVL 16

Accepted Solution

by:
legalsrl earned 2000 total points
ID: 22693232
Sounds more like you've got a DNS issue rather than a McAfee issue.
VSE 8.0i doesn't install any firewall
Are you the administrator or a user ?  Did you install the software ?

1.  There won't be a log of errors (depends what errors you mean)
2.  Configuration is controlled by the administrator and done from within ePO

I need a bit more information to help you such as operating system, number of clients on the network etc etc

Have you tried using Firefox as a browser, i.e. does it happen in both IE and Firefox, or is it just IE ?

Sounds also like you don't the AntiSpyware module installed, so download and install SuperAntiSpyware from http://www.superantispyware.com and then update it and run a scan to make sure you haven't got any malware lurking about

Let me know
Cheers
Si

0
 

Author Comment

by:Greens8301
ID: 22697751
legalsrl,

What is the difference between spyware and virus ware

I did find logs from McAfee central and I also found Port Blocking configuration by adding sites to exclusion list

One piece of information that you may be able to provide is,
When I install a application like Oracle database products, does it overwrite any dll transparently. Subsequent to installing oracle product noticed that McAffe turns off automatically (disables) when computer is rebooted

Thanks
0
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LVL 16

Expert Comment

by:legalsrl
ID: 22697758
Spyware is stuff like trojans, password stealers, key loggers etc

Viruses are aggressive and spread whereas spyware doesn't

When you say McAfee central, what do you mean ?

Installing Oracle would not overwrite any of the McAfee dll files, but McAfee should not disable itself, I normally put this down to malware, so I would scan in Safe Mode with both McAfee and SuperAntiSpyware

Cheers
Si
0
 

Author Comment

by:Greens8301
ID: 22697787
I meant virusscan console

Thanks
0
 
LVL 16

Expert Comment

by:legalsrl
ID: 22697882
For a standard installation of VirusScan, you should NOT choose the Maximum Protection during installation as that will lock your machine down

You should chose the Common setting as that will protect you against all the nasties as well as stopping viruses from sending themselves from your PC over port 25 - SMTP

What setting did you choose when you installed it ?


It sounds like you went for Maximum Protection

If you did, I'd suggest uninstalling it and reinstalling it using the Common Protection settings

We could change all the settings, but it's actually quicker to uninstall it and reinstall it

Cheers
Si

0
 

Author Comment

by:Greens8301
ID: 22697909
legalsrl,

I installed oracle. McAfee was installed by another person. I can check it out tomorrow to find what setting that he used

Is ther a way to identify, the settings that was chosen during install by looking at the virusscan console

Thanks
0
 
LVL 16

Expert Comment

by:legalsrl
ID: 22697915
Hiya

Yes, if you open Access Protection from the VirusScan Console and see if Common Maximum Protection or Antivirus Maximum Protection are ticked

Cheers
Si
0
 

Author Comment

by:Greens8301
ID: 22759306
legalsrl,

When I open Virus Scan Console,
there are 7 items
Access Protection
Buffer overflow protection
on-delivery e-mail scanner
unwanted program policy
on-access scanner
scan all fixed disks
auto update

when I open "access protection", there is no provision for " Maximum Protection or Antivirus Maximum Protection"

could you clarify for me how do I navigate to , where I would see something like "maximum protection"

Thanks
0
 
LVL 16

Expert Comment

by:legalsrl
ID: 22761702
If you open the VirusScan Console, and then double click Access Protection,

you should see

Antispyware Standard Protection
Antispyware Maximum protection
Antivirus Standard Protection
Antivirus Maximum Protection
Antivirus Outbreak Control
Common Standard Protection
Common Maximum Protection
User defined rules

Can you see that ?

Thanks
Si
0
 

Author Comment

by:Greens8301
ID: 22790158
When I double click on access protection, I only get a screen with
3 tabs, "Port Blocking", "File,share and Folder Protection","reports"

click on "File,share and Folder Protection

I get screen with 2 sections "shares", "files and folders to block"

Thanks
0
 
LVL 16

Expert Comment

by:legalsrl
ID: 22790222
Can you post a screenshot ?

Thanks
Si
0
 

Author Comment

by:Greens8301
ID: 22798846
legalsrt,

Here is the screenshot

Thanks

McAfee-EE.doc
0
 
LVL 16

Expert Comment

by:legalsrl
ID: 22799087
Thanks for that, you're not locked down, you're just on the standard protection

Has browsing improved yet ?
0
 

Author Comment

by:Greens8301
ID: 22799178
legalsrt,

Thanks for analyzing my issue with McAfee
How did you determine I was not locked down

My browsing did improve. Did some tweaking on my side

Thanks very much
0

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