Firefox can access the Internet, but IE and all my software updates are unable to find the server
I cannot udate my software or use IE. I receive an unable to find server message when I try, but with Firefox there are no problems when I access the Internet, and I can go anywhere. This started about 1 week ago. Nothing notable happened. My updates are automatic, and I am very careful about the sites I go to. Suddenly I could not update anything. Then I found only Firefox could access the Internet. I reset everything I could. I reloaded IE and even tried to download another IE version.No luck and it is very frustrating. Help please.
ASKER
Tried this multiple times and no luck. Still cannot access the internet.
ASKER
This did not help and I still cannot access the internet using Internet Explorer. I can access it using Firefox. I cannot update most of my software. I did however receive an update to my Windows OS from Microsoft. I am running Windows XP Pro and have tried reloading the browser IE, turning off the virus protection (I use CA), I will be happy to answer any questions regarding this matter.
Did you check your firewall? Does your firewall all IE?
CA antivirus still could be at fautl. Uninstall CA.
CA antivirus still could be at fautl. Uninstall CA.
ASKER
I did uninstall the Ca virus checker, but I don't use the CA firewall. I use the windows firewall that comes with the OS. It did not help and I just uninstalled it again, but still no luck. I have even tried restoring my computer to an earlier time but this did not work either. Most of the simple stuff I have tried without success.
ASKER CERTIFIED SOLUTION
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1. Clear your DNS cache. Go to Start > Run and type CMD
and hit OK.
At the command prompt, type ipconfig /flushDNS
and hit OK.
2. Clear your cache. Go to Tools > Internet Options > General tab. Under Temporary Internet Files, click "Delete Files" button. Also click "Delete Cookies" button. Click OK.
3. Reset the Maximum Transmission Unit in the registry
http://www.pctools.com/guides/registry/detail/280/
4. If no joy, check if your PC is blocking the site. Do a search for HOSTS file and open it with an editor like Notepad. Delete any line that has the blocked site in it.
HOSTS file is located in
Windows XP = C:\WINDOWS\SYSTEM32\DRIVER
Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\
Win 98/ME = C:\WINDOWS
It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
5. Run this script to fix your connection. The script reinstall winsock, TCP/IP stack, and HOSTS file.
http://downloads.subratam.org/WinsockFix.zip
6. Check if antispyware, antivirus, or firewall is blocking the website. Disable these programs one by one.
Hope this helps!
war1